Communications Operator (Dispatcher)

Do you have phone skills and enjoy helping others, including supporting emergency situations and strong problem solving? This is your opportunity to enter into the public sector with a career with the State of California as a Communications Operator.

Night shift, weekend shift or standard working hours shifts available.

Communications Operator – Your Job Duties:

You will work in the Communications Operations / dispatching center for the California State Parks & Rec (State Park System) where you will:

• Monitor emergency communications systems
• Answer calls for service from the public or other agencies and talk through the situation, obtain critical information and determine the level of dispatching needed
• Communicate with Park law enforcement about the matter and dispatch field units on site
• Log incidents
• Provide consistency, direction and knowledge to the public and law enforcement

Communications Operator – Required:

• Prior experience in inbound call center (minimum 2 years) or dispatching (minimum 1 year)
• Ability to maintain composure under stress to navigate emergency situations
• Capture and type information
• Work quickly and with urgency
• Ability to pass a drug test and background check prior to hire

Communications Operator – You Might Have:

• Former Military Veteran with radio equipment experience or Air Traffic Controller experience (preference in the hiring process will be given to Veterans)

Upon hire, you will be assigned a mutually agreeable work schedule, which may include a weekend shift or night shift, at your choosing.

Benefits for You:

• Starting compensation $4,508 per month ($54,096) plus overtime eligibility for all hours worked over 8 hours per day.
• Medical, dental and vision insurance with generous contribution towards premium (Kaiser, Blue Cross, Blue Shield, United Healthcare and Western Health Advantage options)
• A great retirement! Automatic retirement participation with 32% state contribution towards your retirement in Calpers (2% at 57 years old)
• Paid holidays and generous vacation and time off package