Communications Officer

MSH is seeking a qualified candidate to serve as a Communications Officer supporting communication activities for the USAID MTaPS program, country portfolios and Global Health Security Agenda (GHSA). The Communications Officer will manage social media and newsletters, and develop and execute campaigns and events. This role coordinates admin support for the MTaPS Communications team including tracking and coordinating requests, and collaborates with the MSH Communications team and relevant MTaPS departments such as Knowledge Management (KM) and technical teams.

This position is funded until March 2025

Specific Duties

Social media management and newsletter

• Implement social media plans in coordination with MTaPS and external partners and MSH Communications team.

• Maintain editorial calendar and coordinate graphics and design requests

• Provide support to MTaPS staff members to build social media skills with cheat sheets (refine existing ones), one-on-one support and small group sessions as needed

• Manage newsletter process - developing draft, review process and publishing

Developing content and editing

• Help coordinate, develop and edit news articles, blogs and success stories, and other communications products with a focus on Asia and E. Africa portfolios

• Help disseminate news articles and stories to missions through Asia and E. Africa country teams, Friday Focus, and other channels

Web content management

• Upload news articles and stories, develop web content to feature new products and upcoming events/webinars

• Provide backup to uploading reports, tools and other materials when needed

• Obtain analytics and reports on a regular basis

Events and strategic communications support

• Liaise and guide Asia and E. Africa teams on communications in sync with and support from Senior Communications Manager

• Support online webinars and in-person events including coordinating pre and post communication related tasks such as invitations, promotion and social media coverage

Message campaigns

• Develop graphics and content to promote Pharmaceutical Systems Strengthening (PSS), international days and weeks, such as UHC Day, Antimicrobial Resistance Week, and special events and MTaPS products

QUALIFICATIONS

Required Minimum Education and Experience

• Bachelor's degree in public health, international development, communications or related field. Graduate degree preferred.

• Six (6) years strategic communications experience, with strong focus on social media. Experience with supporting project implementation in countries.

• 4-6 years communications experience in a global health setting is preferred.

Knowledge and Skills

• Strong knowledge of global health issues.

• Excellent writing, editing, and presentation skills in English.

• Effective use of social media, graphics and materials to promote global health projects required.

• Experience of working with USAID and non-profit will be a plus.

• Experience managing online/virtual communications platforms.

• Strong computer skills - expertise in social media, experience with web content management, knowledge of databases, spreadsheets, and presentations (Microsoft Office applications preferred); and a willingness to learn new software packages.

• Team player with resourcefulness and the ability to work independently.

• Demonstrated experience working in/with low and middle-income countries preferred.

• Experience with project administration.

• Strong administrative and organizational skills.

• Demonstrated ability to work as an effective team member in a complex and fast-paced environment.

• Demonstrated competence to assess priorities and manage a variety of activities in a time-sensitive environment and meet deadlines with attention to detail and quality.

• Professional proficiency, written and oral, in French, Spanish or other relevant languages preferred.

Competencies

• Organizational, research, and analytical skills.

• Attention to detail.

• Ability to work in a fluid, fast-paced environment with multiple priorities.

• Ability to develop and implement communications strategies.

• Excellent interpersonal and communication skills, including an ability to work and interact with country-based, home office-based project staff, senior leadership, project partners' representatives, and donor staff.

• Adaptability, problem solving, creativity and innovation

• Eye on quality and timeliness of work

The expected salary range for this position is: $80,000.00 - $105,000.00 annually (U.S. locations only).

MSH considers multiple job-related factors when determining an offer, including but not limited to, business and organizational needs, candidate qualifications, internal equity, location, and internal budget.

Salary is just one of many aspects of our total rewards package; at MSH, our goal is to provide you with a comprehensive set of competitive benefits that includes a substantial vacation, sick and holiday policies, training and development programs, competitive insurance coverage for health, vision, dental, life, short-term and long-term disability, 401k plan, Flexible Spending Account, among others.

The selected candidate is authorized to work in the US and can perform their job remotely within the USA.

MSH is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender or gender identity, religion, creed, citizenship, national origin, age, veteran status, or disability unrelated to job requirements. MSH will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, MSH has developed and maintains an affirmative action program and plan.

EEO is the Law

• English

EEO is the Law

• Spanish

Pay Transparency Nondiscrimination Poster

Know Your Rights

• Workplace Discrimination is Illegal

Family and Medical Leave Act (FMLA)

Employee Polygraph Protection Act

MSH EEO-AA Policy