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Communications Officer 1

Expired Job

State Of Louisiana Lafayette , LA 70593

Posted 2 months ago

Supplemental Information

This vacancy is located in Louisiana State Police/Troop I in Lafayette Parish and may be used to fill position # 200119, 18598.

This position requires shift work (days, nights, weekends, and holidays).

The Communications Officer 1 (pay grade level WS-209) has a rate of $931.20/bi-weekly; $2,018.00/monthly.

Please see Job Number# 109708 for the Communications Officer 2 posting for Troop I.

Applicants must have Civil Service test scores for 8500-Office Support Exam in order to be considered for this vacancy. If you do not have a score prior to applying to this posting, it may result in your application not being considered. Persons applying for the position may be required by the hiring agency to take a typing test or otherwise demonstrate their typing ability.

DPS doesn't allow any testing exemptions for this position.

Applicants without current test scores can apply to take the test here.

Applications without the education and/or work experience sections completed will be considered incomplete and will not be accepted.

Applicants with international degrees must provide an equivalency evaluation and a copy of their transcript at the time of application. The equivalency evaluation and transcript can be attached to the electronic application, mailed, or faxed to (225) 925-3970. Applications submitted without the above documents will not be considered.


If you are contacted for an interview, please let us know at that time if you have a disability and need a special accommodation.

All candidates for hire must undergo drug screening and additional background check(s).

This agency participates in the E-Verify system for verification of citizenship and employment authorization.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process by selecting the 'Applications' link after logging into their account. Below are the most common status messages and their meanings.

Application Status Message--What it Means

Application received

  • Your application has been submitted successfully.

Checking for required test score

  • We are making sure you have an active, passing score for the required written test.

Written Exam See History Click on the History link for test results. Candidates with an active, passing score will designate as "Pass". Candidates with a failure on the written exam designate as "Fail". If no information is present, you have no present written exam results.

Evaluating experience

  • Your application is being reviewed to ensure you meet the minimum qualifications for the position.

Minimum Qualification Review See History Click the History link for the results of your application review. Passing candidates will designate as "Pass". Failing candidates will designate as "Fail".

Eligible for consideration

  • You are among a group of applicants who MAY be selected for the position.

Eligible Pending Supplemental Qualification Review

  • Only candidates meeting the supplemental qualification will be eligible for referral.

Referred to hiring manager for review

  • Your application has been delivered to the hiring manager. You may or may not be called for an interview.

Position filled

  • Someone has been selected for the position.

Position canceled

  • The agency has decided not to fill the position


This agency participates in the E-Verify system for verification of citizenship and employment authorization.

The State of Louisiana only accepts online applications. Paper applications will not be accepted.

Computer access is available at your local library, at local Louisiana Workforce Commission Business Career Solutions Centers, and at the State Civil Service Testing and Recruiting Center at 5825 Florida Boulevard, Room 1070, Baton Rouge, LA 70806. If you require an ADA accommodation, please contact our office at (225) 925-1911 or Toll Free: (866) 783-5462 during business hours for additional assistance.

(Please note: Libraries and LWC centers cannot provide in-depth assistance to applicants with limited computer skills; therefore, we suggest that such applicants have someone with computer proficiency accompany them to these facilities to assist with the computer application process.

Also, no State Civil Service employees are housed at the libraries or LWC centers to answer specific questions about the hiring process. Such questions should be directed to the State Civil Service Testing and Recruiting Center at the phone numbers above or by visiting the office on Florida Blvd. where assistance is available. Information is also provided on our job seeker website at

For more information, please contact:

Department of Public Safety

ATTN: Human Resources/Kristin Garcia

P.O. BOX 66614

Baton Rouge, LA 70896

Fax: 225-922-0528



No previous specialized experience or training is required.


All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement within six months of employment.

An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.

Job Concepts

Function of Work:

To receive and respond to requests from enforcement officers/agents through telecommunication equipment. Acts as the point of contact with the general public for emergency situations, accidents, complaints, etc.

Level of Work:


Supervision Received:

Direct from a Communications Supervisor or other Administrator.

Supervision Exercised:


Location of Work:

All Enforcement Communication Centers.

Job Distinctions:

Differs from Communications Officer 2 by performing entry level duties which require close supervision.

Examples of Work

Receive and respond to informational requests by officers/agents.

Receive, analyze, prioritize, and respond to general public complaints and inquiries. Alert the nearest officer/agent, dispatch to location, and relay the information.

Search, enter, modify, and delete computerized records for vehicle registrations, driver licenses, other licenses, wanted felons, missing persons, unidentified persons or bodies, stolen property, etc. in the appropriate computer database.

Maintain proper record keeping and update desk log during communications.

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Communications Officer 1

Expired Job

State Of Louisiana