Communications Manager, Marketplace

Wal-Mart San Bruno , CA 94066

Posted 2 weeks ago

Marketplace & partner services is one of the fastest growing and dynamic businesses for Walmart.com. Online customers rely on us for a wide assortment of products. In cooperation with many partners we can deliver an even broader array of goods on our site, resulting in increased shopper satisfaction. Delighting our online customers definitely makes our day! Our e-commerce experts are continuously seeking new ways to deliver on our promise through new partner offerings and product growth.

Position Summary

The ideal candidate is able to think "big picture" to proactively identify strategic direction but also be willing to roll up their sleeves to create strategic frameworks and processes while directly supporting Partner Services teams in planning and decision making. You are attentive to detail, a thoughtful leader with a deep understanding of marketing, communications, thriving in a change-driven organizational, while sharing & creating best practices.

Responsibilities

  • Define, develop, distribute, update, and create repeatable processes & tools for ongoing & new communications about overall programs, policies, & products for the various stakeholder groups, targeting both internal & external partners

  • Build framework for cross functional teams to launch & communicate out new programs, polices, products, and initiatives to partners in various channels. Create structure and processes for teams to operate more effectively and efficiently

  • Quickly adjust product & marketing content to address partner experience & engagement

  • Develop and execute initiatives to increase program adoption

  • Work cross-functionally with internal teams to develop compelling communications strategies, with an emphasis on program, policy & product launches

  • Develop impactful content, including writing blog posts, newsletters, webinars, and presentations

  • Maintain a content calendar to keep internal teams informed of content submission guidelines, best practices, & escalations workflow

  • Provide strategic support and consulting for key Marketplace priorities - through stakeholder partnership and proactive recommendations.

  • Breakdown complex marketing /comms problems into key components, identify areas of opportunity, and recommend practical solutions and steps toward driving results

  • Gather & analyze data, information, opinion, and research (e.g., market data, competitive analysis, advertiser/consumer trends, etc.) through quantitative and qualitative mechanisms to make decisions on critical strategic issues

  • Drive implementation of significant short- and long-term efforts contributing to the overall growth and profitability of Walmart

Create relationships with stakeholders through establishing trust, value, and dependability - with strong verbal, visual, and communication forms.

Requirements

  • Bachelor's degree

  • 3+ years' experience in project or program management

  • Strong analytical and problem-solving skills

  • Ability to interact with very diverse technical and nontechnical groups, spanning all organizational levels

  • Firm sense of accountability & ownership in an environment that requires the ability to navigate ambiguity

  • Experience in product marketing, partner programs, channel required

  • Experience in marketing communications required

  • Sales Force Marketing cloud experience required, and or any other marketing software experience required

  • Experience successfully creating structure and setting processes for cross-functional teams

  • 4-5+ years of relevant experience in Marketing, Media / Comms, Technology

  • Excellent verbal and written communication skills with the ability to develop visual and impactful executive level presentations

Preferred Qualifications

  • A curious nature coupled with the ability to execute.

  • Skilled at dealing with ambiguity in a rapidly growing and changing environment

  • Able to work autonomously with minimal support

  • Ability to develop strong cross-team relationships and partnerships

  • Strong communication and negotiations skills (influencer)

  • Strong leadership skills & presence is required

  • Technical enough to be comfortable asking questions quickly gather and synthesize information, devise a plan, get buy-in and move towards resolution

About Walmart.com

The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world's largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.

Hello, Silicon Valley

You don't have to choose between your career and your lifestyle. In Silicon Valley, you can have both.

Discover Silicon Valley

  • BeautyFioli Gardens, Woodside

View an art exhibit, take a nature hike, explore the historic Filoli House, or take a class at this gorgeous 654acre property.

  • ArtSFMOMA

Get your art fix at this internationally recognized collection of over 30,000 works of modern and contemporary art.

  • EducationComputer History Museum

Large-scale exhibits, an acclaimed speaker series, docent-led tours and an award-winning education program bring computer history to life.

  • PurposeThe Dish

Hike or jog throughout the year on terrain dedicated to academic programs, environmental restoration and habitat conservation.

  • ExploreGolden Gate Park, SF

Events, attractions, meadows, lakes, and a Japanese Tea Garden provide for a true escape, without leaving the city.

  • ImagineThe Tech Museum

This family-friendly interactive science and technology center in San Jose provides a glimpse into the most inventive place on Earth Silicon Valley.

  • ShopSantana Row - San Jose

Stylish boutiques, world-class shopping, and delectable cuisine = a San Jose shopping trifecta.

  • DisconnectPacifica State Beach

Learn to surf or visit the "World's Most Scenic Taco Bell" at this 0.75 mile long crescent shaped escape, a symbol of successful habitat restoration.

  • ReflectGolden Gate Cemetery

This national cemetery comprises 161 acres dedicated to all the members of the armed forces who served our country.

All the benefits you need for you and your family

  • Multiple health plan options

  • Vision & dental plans for you & dependents

  • Associate discounts in-store and online

  • Financial benefits including 401(k), stock purchase plans and more

  • Education assistance for Associate and dependents

Frequently asked questions

  • On average, how long does it take to fill out an application?

On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time.

  • Can I change my application after submitting?

No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button.

  • How do you protect my personal information?

Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart.

  • What are the recommended Internet Browsers for applying for open roles?
  • Internet Explorer 8.0+
  • Firefox 4.0+
  • Safari 4.0+
  • Chrome 12+

See All FAQs


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Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. * What are the recommended Internet Browsers for applying for open roles? * Internet Explorer 8.0+ * Firefox 4.0+ * Safari 4.0+ * Chrome 12+ See All FAQs Wal-Mart San Bruno CA

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