Communications Manager

Comcast New York , NY 10007

Posted 3 months ago

Business Unit:

Job Summary:

We are seeking a dynamic Manager, Internal Communications to join our team in New York City. This person will be responsible for developing and executing employee communications, strategies and programs. He/she will partner in the integration of communication strategies across the company and provide leadership and direction for multiple functional areas.

Core Responsibilities:

  • Develops and implements strategic internal communications plans designed to support key business objectives, long-term goals, and projects; executes plan tactics, including digital, video, print and others.

  • Drafts communications in partnership with senior leaders, including emails, presentations, speeches, talking points and other tactics designed to reach employees and other key audiences.

  • Writes and edits company-wide communications, such as personnel announcements, organization announcements, executive summaries and recaps, talking points and key messaging, often at high volume and on tight deadlines.

  • Provides guidance and leadership within projects/initiatives as needed; leads projects that involve cross-functional partners as necessary.

  • Ensures proper post-project analysis and "continuous improvement" approach, with a keen eye for metrics and communications effectiveness.

  • Develops content for the company intranet, while helping to ensure the articles and content being posted are timely and accurate while representing the company's key business priorities.

  • Keeps communications fresh, creative and engaging; regularly develops and explores new ideas, strategies and tactics for communicating internally.

  • Handles tactical assignments with a sense of urgency and purpose.

  • Consistent exercise of independent judgment and discretion in matters of significance.

  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

  • Other duties and responsibilities as assigned.

Job Specification:

  • Bachelor's Degree or Equivalent. Communications or Journalism preferred.

  • Communications / Public Relations

  • Ability to write quickly and clearly; distilling complex concepts into key messages.

  • Superior writing, editing and proofreading skills.

  • Ability to work in a fast-paced environment, with multiple and changing priorities while maintaining strong focus on execution and results.

  • Excellent relationship-building skills and experience communicating to diverse audiences is a must.

  • Must be a self-starter. Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions.

  • Strong understanding of the AP Style.

  • Graphic design experience is a plus.

  • Experience in PowerPoint, Adobe Creative Suite, Adobe Acrobat Pro, Marketo etc.

  • Graphic and video editing ability preferred.

  • Generally requires 6-9 years related experience

Employees at all levels are expect to:

  • Understand our Operating Principles; make them the guidelines for how

you do your job

  • Own the customer experience-think and act in ways that put our

customers first, give them seamless digital options at every touchpoint,

and make them promoters of our products and services

  • Know your stuff-be enthusiastic learners, users and advocates of our

game-changing technology, products and services, especially our digital

tools and experiences

  • Win as a team-make big things happen by working together and being

open to new ideas

  • Be an active part of the Net Promoter System-a way of working that

brings more employee and customer feedback into the company-by joining

huddles, making call backs and helping us elevate opportunities to do

better for our customers

  • Drive results and growth

  • Respect and promote inclusion and diversity

  • Do what's right for each other, our customers, investors and our

communities

Comcast is an EOE/Veterans/Disabled/LGBT employer


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