Communications Division Director

Harris County Flood Control District Houston , TX 77020

Posted 3 weeks ago

General Description:

Responsible for leading all communications-based strategies and programs for the District, in support of its overall mission, and includes management of internal and contract staff related to these functions.

Essential Duties & Responsibilities:

  • Provide strategic oversight of all communications efforts related to the District and its work, including media relations, project communications, social media, digital platforms, internal communications, public affairs/outreach and others.

  • Provide strategic counsel to the District's executive leadership, and conduct executive briefings on a weekly basis to share feedback, issues, challenges, results and other relevant updates.

  • Lead and manage the District's communications team including directing, motivating, coaching, disciplining, measuring performance, managing team conflict and terminating individual team members.

  • Develop and direct implementation of an annual strategic communications plan that supports the District's mission and work.

  • Develop/oversee updates to standard communication procedures and public engagement plans for implementation before, during and after flood events.

  • Lead and direct the District's media efforts and programs to maximize positive press. Work with the District's executive leadership team to identify and pursue proactive media opportunities.

  • Lead and direct the District's communications efforts around specific projects, including all forms of communication to the public, i.e. newsletters, presentations, website information and public notices.

  • Serve as organizational spokesperson, including media interviews and as directed by executive leadership.

  • Serve as the District's communications lead during emergency response events, which may include extended periods of onsite mobilization.

  • Coordination with Harris County communications representatives.

  • Lead and direct implementation of community outreach strategies to further the District's mission and reputation and to promote public/media education and awareness of flooding risks, improvements and projects.

  • Lead and direct content development and graphic design efforts to serve the District's mission and develop and implement innovative ways to communicate about its projects, benefits and programs to the public.

  • Lead and direct internal communications efforts, including executive communications, town halls, annual updates and other relevant activity.

  • Lead and direct the District's social media activity, including strategy, content development, promotion, guidelines and other relevant efforts.

  • Serve as point of contact for external consultants and oversee work as they provide communications support to the District and the communications team.

  • Prepare budget information on a yearly basis determining needs for the division.

  • Review and approve personnel time records and perform regular personnel reviews and recommend/implement adjustments.

  • Ensure personnel compliance with District policies and procedures concerning execution of duties and job performance.

  • Establish and promote continuing education and training for personnel and responsible for media training internal staff.

  • Hold team members accountable for their work, including ongoing team meetings, one-on-one conversations, status reports and other appropriate communications.

  • Be available to work outside normal business hours including weekends and holidays before, during, and after natural disasters/floods.

  • Work evenings and some weekends in support of project meetings or public education opportunities.

  • Attend and facilitate meetings with coordinating departments, public officials, vendors and agencies,

  • Attend seminars, conference workshops and other training programs and assist with division or District projects, as needed.

  • Perform other duties that may be added or changed as the course and scope of the job directs.

Education, Experience &

  • Bachelor's degree from an accredited four-year college or university preferably in communications or public relations.

  • Ten years of progressively responsible, verifiable professional experience in communications, public relations, public advocacy or similar field.

  • Experience managing teams in executing and implementing complex, high-profile projects in a fast-paced environment.

  • Ability to manage a crisis event and remain composed to ensure adequate communications strategies and messaging are implemented.

  • Manage complex teams, navigating potential issues and managing conflict as it arises.

  • Manage and organize projects and initiatives with strong attention to detail and excellent work product.

  • Excellent communication skills including writing, presentation and grammar.

  • Communicate through superior written, oral and presentation skills and constructively edit others' work.

  • Work independently with limited supervision, relative autonomy and general review and work well under pressure and public scrutiny.

  • Strong understanding and experience serving as a spokesman and writer in incident command/emergency operations center activations.

  • Knowledge of Associated Press (AP) style.

  • Working knowledge of government agencies and their governing bodies.

  • Build and maintain effective relationships with colleagues and a wide range of external parties.

  • Strong organizational skills and the ability to manage multiple projects simultaneously. Must work well under changing and multiple deadlines.

  • Make independent judgments that could have significant impact on employees and/or the organization.

  • Read/comprehend written materials, e.g., policies, procedures, operating instructions and safety notices.

  • Solve simple mathematical problems that may be required in normal work situations.

  • Understand District policy, goals, objectives and limitations, and operate within and in support of.

  • Experience serving as an on-the-record spokesperson preferred.

  • Spanish speaking proficiency preferred.

General Information:

  • Hours: 40 Hours per week

  • Salary: To be discussed in interview

  • Requires a valid Class "C" Texas Driver's License.

NOTE: Reasonable accommodations will be made upon request for applicants with disabilities in accordance with the Americans with Disabilities Act (ADA) of 1990. Upon receiving a conditional offer of employment, all applicants are screened for the presence of illegal drugs, alcohol, and the ability to perform physical functions of this position. EOE 11/11/2019.

This position is/may be funded with U.S. Department of Housing and Urban Development (HUD) funds which are subject to compliance with Section 3. Section 3 is a provision of the Housing and Urban Development Act of 1968. The purpose of Section 3 is to ensure that employment and other economic opportunities generated by certain HUD financial

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Communications Division Director

Harris County Flood Control District