Communications Dispatcher

Steward Health Care Dorchester , MA 02122

Posted 1 month ago

High school diploma or equivalent is required.

Job Summary:
Dispatcher is responsible for the efficient processing of all service calls and related duties of the Maintenance, Security and Environmental Services Departments of the Hospital.

Responsibilities:

  • Under the direction of the Director, performs telephone answering, paging and other telecommunication services utilizing the Meridian and Xtend systems. Calls are dispatched via radio/beeper or phone depending on the type and urgency of request.

  • Enters Work Orders into the GrandPM System and closes out completed tasks.

  • When not handling service calls, the Dispatcher will function as an additional Switchboard Operator.

  • Performs telecommunications functions without requiring constant supervision.

Qualifications:

  • Must have a H.S. diploma.

  • Must have excellent customer service skills, be able to communicate clearly and effectively.

  • Experience with high volume calls and general office practices is required

Internal Posting: 03/18/2019-03/25/2019


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Communications Dispatcher

Steward Health Care