University Of Rochester Rochester , NY 14618
Posted 6 days ago
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Job Title
Communications Ctr Coord II
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For general questions about the online application process, please call Ask-URHR at (585) 275-8747 or email ask-urhr@rochester.edu (Monday - Friday, 8:00 am to 5:00 pm).
EOE Minorities / Females / Protected Veterans / Disabled
Requests for accommodations should be directed to (585) 275-4995.
EEO Notices
FAQs for Applicants
Job ID
252452
Location
Strong Memorial Hospital
Full/Part Time
TAR
Regular/Temporary
Regular
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Opening
Time as Reported Range URCB 204 Communications Center
Responsibilities
GENERAL PURPOSE:
Receives telephone calls and processes pages for physician and hospital staff members. Handles and makes emergency and informational overhead announcements. Receives telephone calls and processes patient information and clinical directory assistance. Acts as after-hours answering service as contracted. Participate in on-call responsibilities as needed to assure 24/7 coverage.
JOB DUTIES AND RESPONSIBILITIES:
Handle incoming patient information request
Using complex thinking and problem solving skills, independently answer, triage and route phone calls related to paging requests and patient information:
Technical Knowledge and Ability
Data Entry
Other duties as assigned
QUALIFICATIONS:
Required:
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University's mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
How To Apply
All applicants must apply online.
EOE Minorities/Females/Protected Veterans/Disabled
Pay Range
Pay Range: $18.71 - $25.27 Hourly (Work schedule: 4p to 9p every Saturday and Sunday)
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
University Of Rochester