Communications Coordinator

Job Posting Title:

Communications Coordinator

Hiring Department:

Office of the Vice President for Student Affairs

Position Open To:

All Applicants

Weekly Scheduled Hours:

40

FLSA Status:

Exempt

Earliest Start Date:

Immediately

Position Duration:

Expected to Continue

Location:

UT MAIN CAMPUS

Job Details:

General Notes

The Division of Student Affairs is the hub of student life and well-being at The University of Texas at Austin. The team inspires all students - undergraduate, graduate and professional - to live the Longhorn life through its uniquely-designed programs, spaces and resources.

Purpose

Develops, executes and delivers high-impact, engaging digital and print content to elevate awareness of the Division of Student Affairs. Supports the Division's strategic communications and storytelling goals through multimedia and print communications and marketing projects, under the direction of the director of communication operations.

Responsibilities

• Develops versatile content for a variety of communications channels to highlight the impact of the Division's many programs, spaces and resources. Researches, writes, captures and proofs content for social media, publications, websites, newsletters, graphic designs, flyers, presentation slide decks, promotional videos, etc. Illustrates Division's impact on students through dynamic multimedia storytelling. Engages a variety of audiences including students, faculty, staff, parents, donors, alumni and other partners. Represents the Division at various events, programs and meetings. Assists the director of communication operations on reaching strategic communications and marketing goals.

• Manages the creation of tactical content roadmaps, and executes communications campaigns (print and digital, including social media) in partnership with department communicators. Monitors social media channels for questions, comments and conversations, and actively engages with audiences. Utilizes analytics reports (social media, website, email marketing) to help provide strategic direction concerning improvement of visibility and reach. Stays up-to-date on best practices and trends in emerging technologies to help generate editorial ideas. Identifies opportunities for improving and enhancing the Division's visibility and reach, including through new tactics and digital campaigns.

• Coordinates announcements and highlighted events via Division channels. Manages databases and inventory of digital assets, images and videos, and follows up with Division communicators and university partners to gather new items. Prepares promotional materials for events and programs. Incorporates University-wide campaigns into the Division's editorial strategy. Follows UT Austin brand guidelines. Helps manage Division website content, digital strategy and design. Assists with meeting preparation, set up, and tasks during and following various Division meetings.

• Supports the production and distribution of Division newsletters and messages, from content submission to email distribution, working with the director of communication operations. Gathers and organizes content from departments, proofreads and edits content, manages content layout process on websites and email marketing software. Coordinates with Division communicators on content and photos when needed.

• Assists with handling media inquiries, maintaining database of media requests and tracking media placements. Responds to breaking news and deadlines in a timely fashion. Helps manage crisis communication. Monitors media for rapid responses.

• Help supervise student employees to support the priorities and projects of the Division, office and departments. Serves on committees as assigned. Other duties as assigned.

Required Qualifications

Bachelor's degree in marketing, communications, journalism or a related field. Professional demeanor, punctuality, reliability, attention to detail and accuracy in all phases of work. Experience photographing events for use in social media, and other communications and marketing collateral. Excellent written and verbal communication skills. Ability to adeptly navigate situations with limited information or details. Ability to adapt to changing work environments and learn quickly. Ability to work independently, problem solve and think critically. Ability to handle multiple tasks and projects in a fast-paced environment while delivering on deadlines. Ability to work collaboratively with Division, campus and external colleagues, students, families, alumni, donors and others. Ability to maintain confidentiality. Excellent interpersonal and organizational skills. Proficient in Mac and PC platforms. Experience using Microsoft Office software; proficiency in Word, familiarity with PowerPoint and Excel. Basic photography skills and familiarity with digital cameras/photography. Basic videography and video editing skills. Basic graphic design skills and familiarity with Adobe Creative Suite (Photoshop, InDesign, Premiere) and Canva. Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

2-5 years of professional experience in marketing, communications, journalism or a related field. Experience in planning, writing, editing and production of newsletters, collateral, and other digital and print publications. Experience using email marketing software (examples: Emma, Constant Contact, MailChimp or similar platform).

Salary Range

$53,000

Working Conditions

• This position is based in Austin, TX, on the UT Austin Main Campus. This position is not eligible for remote work.

• May work around standard office conditions.

• Repetitive use of a keyboard at a workstation.

• Some nights and weekends may be required for crisis communications and special events.

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

• Links to work samples (written stories, social media examples, photography or graphic design portfolios, etc.)

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English) [PDF]
• E-Verify Poster (Spanish) [PDF]
• Right To Work Poster (English) [PDF]
• Right To Work Poster (Spanish) [PDF]

Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.