Communications Coordinator - Tower Direct - Nightshift

Job Summary

Full time Nights: 7pm-7am with every third weekend and holiday rotation

• The Communication Coordinator assists the Transfer Center nurse in the management and through put of patients into, out of, and within the Tower Heath, Health System.

• This includes but is not limited to assistance with patient placement, direct admissions, transfers, and referrals.

• The Transfer Center Communication Coordinator also performs EMS call intake, performs emergency medical dispatch triage, dispatches TowerDIRECT EMS and wheelchair units and outsources transport requests that are not being handled by TowerDIRECT units.

Qualifications

Education Requirements

• 2 year/Associate Degree or combination of relevant education & experience may be considered in lieu of Associate's Degree

Certification and Licensure

• National Incident Management Systems (NIMS) 700, 800, 100, & 200 within 6 months of hire
• BLS Certification

Overview

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.

WHY READING HOSPITAL?

• Magnet designated, 697-bed hospital with 115-bed ED, Level I Trauma Center, and Level III NICU

• Have your voice heard through shared governance

• Recognized by Healthgrades 50 Best Hospitals Award (2022-2023)

Why TowerDirect?

Generous time off, tuition assistance, and comprehensive benefits

Variety of schedule options to meet your needs, including a compounding weekend and night shift differential and per diem pay incentives

Progressive clinical interventions