Communications And Change Manager

Red Hat Inc. Raleigh , NC 27611

Posted 3 weeks ago

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Enterprise Data and Analytics (EDA) team is looking for a Communications and Change Manager to join us in Raleigh, NC. In this role, you will own our team's communications and change strategies. You will work with various communications colleagues across Red Hat to build our internal brand and drive awareness of the business impact that data and analytics deliver. Partnering with the EDA leadership, you will prepare the EDA leaders and associates to share meaningful, consistent stories that highlight the capabilities and accomplishments of the team. You will serve as a key connector across our team and will also support executive communications. You'll supervise a communications specialist and report to the EDA Chief of Staff. U.S.-based, remote candidates will be considered for this position, if exceptionally well-qualified.

Primary job responsibilities

  • Lead and implement cross-functional change management and communications in a global company

  • Work with the EDA leadership team on change strategies and critical communications to support the governance, technology, and data literacy initiatives that maximize employee adoption and business impact

  • Develop presentations and processes to facilitate cross-functional change management and adoption at all levels

  • Create and carry out communications strategies, plans, and content that maximize global employee awareness, understanding, and adoption at all levels

  • Measure and report on the success and impact of communications strategies and campaigns

  • Provide communications training and enablement for the EDA associates to increase consistency in messaging and an adherence to brand standards

  • Serve as a change ambassador and accelerator, consulting with EDA leaders to implement change strategies and best practices

  • Use storytelling and plain language concepts to ensure broad awareness

  • Connect with other communications and corporate communications professionals to ensure appropriate use of all possible channels

  • Develop and coordinate content and materials to support external, outside of Red Hat, communications opportunities like speaking engagements, conference presentations, etc. for senior leadership

Required skills

  • Bachelor's degree in communications, marketing, business, or a related discipline

  • 5+ years of professional experience spanning content strategy, branding, marketing, web content, public relations, or internal communications

  • 3+ years of experience working with data in a business function role; knowledge of data and of its crucial role for the enterprise

  • Previous experience managing associates or teams

  • Proven ability to lead change management efforts

  • Ability to prioritize and organize work to achieve goals and expectations

  • Ability to collaborate with the Corporate Communications and IT teams to achieve consistency

  • Ability to communicate and collaborate with diverse stakeholders to successfully implement change, understanding, and adoption

  • Impeccable command of English and excellent speaking, writing, and presentation skills; solid proofreading skills

  • Business acumen with the ability to balance big picture and carry out details

  • Experience managing competing priorities and working with associates at all levels in the organization

  • Excellent problem-solving skills

  • Proven ability to quickly gain insight into business needs

  • Ability to influence and tell stories using data and ideas

  • Great relationship building and management skills

  • Skilled in using office systems, spreadsheets, word processing, presentation, and collaboration tools

  • Masters degree in communications or business is a plus

  • Change management certification like Prosci is a plus

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

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Communications And Change Manager

Red Hat Inc.