Communications Analyst - Corporate Responbility Communications and Public Affairs Regional Team
Req #: 180087060
Location: Washington, DC,US
Job Category: Marketing/Communications
Corporate Responsibility Specialist Communications and Public Affairs Regional Team
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.
The Corporate Responsibility (CR) department is responsible for the development and implementation of the firm's CR agenda and initiatives by crafting goals, policies and initiatives that align with and support the firm's business strategies and operational objectives in the communities that we serve. The CR department is comprised of Global Government Relations, Global Philanthropy, Office of Nonprofit Engagement, Sustainable Finance, and the JPMorgan Chase Institute.
JPMorgan Chase's Corporate Responsibility Communications team is seeking a Specialist in Washington, DC, to support the Head of Corporate Responsibility Communications and Civic Engagement and their teams. Day-to-day responsibilities include: assisting with strategic and day-to-day internal and external communications and engagements, project management, content creation, measurement and tracking; and administrative activities to support the work of the teams.
This position provides communications and administrative support for CR activities across lines of business and around the globe. Duties include assisting with preparing presentations, managing long and short term communications calendars, content creation, tracking project deliverables, maintaining databases and spreadsheets to measure impact; and supporting event preparation. Administrative duties include managing purchasing orders and invoices, travel, budgets and scheduling.
The successful candidate will possess attention to detail, high energy and flexibility and the ability to thrive in a fast-paced, deadline-driven team environment. Duties require confidentiality, initiative, sound decision-making, independent judgment and the ability to escalate serious or unique problems to higher levels. Prior communications experience is a plus.
Manage and distribute communications calendars supporting CR efforts across lines of business and around the globe.
Support the Communications and Public Affairs regional teams in travel, setting events, tracking engagements, budgets and expenses.
Oversee measurement and tracking of short-term and year-round communication and campaign efforts.
Draft communications content including for social media, stakeholder and employee outreach and earned media.
Develop recurring reports and presentations that showcase communications and campaign results and are presented to senior executives.
Maintain databases and spreadsheets for tracking communication campaigns, employee engagement, areas of interest and project deliverables.
Manage purchase orders and invoices and work with external vendors.
Organize meeting materials and communications follow-ups
Self-starter, ability to work in a fast-paced, collaborative environment with colleagues across lines of business and around the globe.
Tech-savvy, including web maintenance/design, PowerPoint, and Excel skills.
Learn the key functions of JPMC lines of business and understand the importance of CR to business needs.
Strong interpersonal, written, and oral communication skills with the ability to produce high quality communications.
Strong organizational and time management skills.
Ability to work independently as well as part of the team.
Tasks, whether routine or urgent, are completed successfully and in a timely manner.
Demonstrated problem-solving skills.
Maintain confidentiality of information.
Minimum 3 years' experience providing communications support in the private, nonprofit or public sectors. Proven PC skills, highly proficient in web and database management and all Microsoft Office applications (Word, Excel, PowerPoint, Outlook). Enthusiastic, self-motivated, effective under pressure, and flexible. Ability to work independent and with minimal supervision, share information, and support colleagues. Solid organizational and time management skills. Excellent verbal and written communication and interpersonal skills.
Jpmorgan Chase & Co.