Communications Agent

Four Seasons Hotels Inc Jackson , WY 83001

Posted 2 months ago

Communications Agent

Surrounded by the breathtaking vistas of the famed Grand Teton Mountain Range and teeming with an inspiring array of wildlife, our alpine mountain resort offers the perfect mix of rustic adventure and luxury accommodations. Ski, hike, bike, raft and more at one of the premier resorts in Jackson Hole.

Communications Agent

Full Time

Four Seasons Resort and Residences Jackson Hole

Four Seasons Resort and Residences Jackson Hole is looking for a Operator who is dedicated to providing exceptional quality and service to our guests. As the voice of the resort the Communications Operator ensures that all communication channels operate flawlessly, including the phone and paging system.

Join Our Team

Work on a team that is built on mutual respect, collaboration, and focuses on excellent results. Four Seasons Resort and Residences Jackson Hole is the only AAA Five Diamond, Forbes Five Star Resort in Wyoming.

Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine's 100 Best Companies to work for since 1998.

Responsibilities

  • The Communications Operator is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start.

  • As the first and last impression of the resort, this high profile department carries a special responsibility.

  • As the voice of the resort, the Operator ensures that all communication channels operate flawlessly, including the resort's phone and paging system.

  • The Operator is responsible for providing general information about the resort and assisting callers as well as responding to emergencies connecting the appropriate individuals by phone or radio.

Preferred Qualifications and Skills

  • We are looking for candidates who have excellent personal presentation and interpersonal skills.

  • Attention to detail and the ability to multi task are required.

  • Fluency in reading, writing, and spoken English is also required.

  • The ideal candidate will also have a pleasant voice and a positive attitude.

  • Must be willing to work a flexible schedule in order to accomplish all major responsibilities. This may include some evenings, weekends and holidays.

  • Successful candidate must possess legal work authorization in the United States.

What to Expect: You Will...

  • Be part of a cohesive team with opportunities to build a successful career with global potential

  • Have access to a robust benefit plan

  • Have the opportunity to engage in diverse and challenging work

  • Derive a sense of pride in work well done

  • Be recognized for excellence

Learn more about what it is like to work at Four Seasons-visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Reservations Agent Part Time

Four Seasons Hotels Inc

Posted 1 week ago

VIEW JOBS 4/13/2019 12:00:00 AM 2019-07-12T00:00 Reservations Agent Surrounded by the breathtaking vistas of the famed Grand Teton Mountain Range and teeming with an inspiring array of wildlife, our alpine mountain resort offers the perfect mix of rustic adventure and luxury accommodations. Ski, hike, bike, raft and more at one of the premier resorts in Jackson Hole. Reservations Agent Part Time Four Seasons Resort and Residences Jackson Hole Four Seasons Resort and Residences Jackson Hole is looking for a Reservations Agent who is dedicated to providing exceptional quality and service to our guests. The Reservations Agent is part of the Reservations Team who is responsible for ensuring the accurate execution of room reservations for our guests. Join Our Team Work on a team that is built on mutual respect, collaboration, and focuses on excellent results. Four Seasons Resort and Residences Jackson Hole is the only AAA Five Diamond, Forbes Five Star Resort in Wyoming. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine's 100 Best Companies to work for since 1998. Responsibilities * Complete a room reservations for any given time period knowing what types of accommodations, rates and special services are available. In addition, the ability to properly code all said reservations as to the rate type, source, travel agent, Sabre, etc. * Reason what a potential guest is looking for in room accommodations and participate in problem solving situations while keeping the Reservations Manager well informed. * Utilize the guest recognition program to ensure maximum accuracy and recognition. * Utilize the computer system in retrieving, updating and inputting room reservations. * Process internal reservations, management reservations, reservations from the Central Reservations Office, employee complimentary requests, rooming lists, group blocks, travel agent discounts, telexes and faxes. * Perform other tasks or projects as assigned by hotel management and staff. Preferred Qualifications and Skills * Must be willing to work a flexible schedule in order to accomplish all major responsibilities. This may include some evenings, weekends and holidays. * High attention to detail and customer service skills * Candidates must have excellent personal presentation and interpersonal skills. * Successful candidate must possess legal work authorization in the United States * Preferred availability would be Wednesday, Thursday, and Friday What to Expect: You Will... * Be part of a cohesive team with opportunities to build a successful career with global potential * Have access to a robust benefit plan * Have the opportunity to engage in diverse and challenging work * Derive a sense of pride in work well done * Be recognized for excellence Learn more about what it is like to work at Four Seasons-visit us: http://jobs.fourseasons.com/ https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.facebook.com/FourSeasonsJobs https://twitter.com/FourSeasonsJobs We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf Four Seasons Hotels Inc Jackson WY

Communications Agent

Four Seasons Hotels Inc