Communication & Change Manager
Deerfield , IL 60015
Posted 2 months ago
This job was posted by : For more information, please see: DescriptionJob Title:
Innovative Workplace Communication and Change ManagerSummary:
The Change Management Lead works collaboratively across multiple Innovative Workplace work streams to develop a variety of supporting communication materials for existing change and communication plans through multiple vehicles aimed at primary stakeholders.Provides change management and communication support as directed.Provides expertise and creativity in developing compelling and engaging materials, processes and programs in partnership with SMEs and Program Owners.Essential Duties and Responsibilities:
This section contains a list of five to eight primary responsibilities of this role that account for 5% or more of the work. The incumbent will perform other duties assigned.1. Provide change expertise, collaborate and support the delivery of change strategies and tactics, which support adoption and drive engagement of primary stakeholder groups.2.
Develop, execute and support the execution of the Innovative Workplace communication activities by modifying key messaging as appropriate for the vehicle, drafting articles and other compelling, creative and concise pieces in partnership with appropriate SME and with consideration to stakeholder analysis and program owner approval.3. Manages version control and consolidation of the final communication materials, including power point presentations, FAQs, articles, and other pieces and ensures documents are stored in an organized manor in appropriate repository(s) (eg box account, Innovative Workplace site, etc). Package communications, as needed, for Senders to distribute (eg embeds links, ensures next steps/actions are clear in broad communications to primary stakeholders).4. Assist in monitoring the communications plan and works with Senders to ensure communications are sent, providing expertise on how to post or utilize different communication vehicles.
Partner with Corporate Communications and SMES in the drafting or completing necessary submission forms/processes for communication vehicles owned by corporate communications.5. Provide communication support on the placement and visual representation of content on the Innovative Workplace site to enhance the end user experience and increase adoption.6. Craft and distribute communication from Innovative Workplace Mailbox and Yammer; assist in the maintenance of distribution lists, scheduling and logistics for broad communications.7.
Attend meetings as instructed and capture communication/change notes and actions or content that needs to be aligned to key messages. Education and/or Experience: 5 - 7 Years experience in internal communications for executive and broad audiences inclusive of writing experience is required 5-7 years experience in leading complex transformational change plans, strategies and implementation of change tactics.Position requires:A bachelor's degree in communications or proven communication experience in global business.Experience developing a change management strategy including identifying risks and anticipated points of resistance, and developing specific plans to mitigate or address the concerns.Ability to quickly identify change impacts Excellent active listening skills and ability to identify relevant information and simplify content, quickly understand implications and recommend change tactics to engage stakeholders
Excellent written, presentation, oral communication and active listening skills
Experience in Innovative Workplace/Digital Workplace/Modern Workplace, O365 or a global enterprise wide system implementation is preferred.The ability to work both collaboratively and independently with internal stakeholders Experience with O365 including Sharepoint preferredEEO EmployerApex is an Equal Employment Opportunity/Aff irmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.