Communication Assistant - Relay Operator

Hamilton Telecommunications Pittsfield , MA 01202

Posted 2 months ago

Up to $2000 Sign On Bonus!*

A Different Kind of Call Center

Hamilton Relay is seeking entry level Communication Assistant - Relay Operators for our Pittsfield, MA Call Center. Our specially trained Relay Operators make it possible for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking to communicate over the telephone. We are looking for individuals who have a desire to help others, possess a strong work ethic, have great communication skills, and excellent attention to detail.

Hamilton offers:

  • Local work from home options available after meeting training and work from home requirements.

  • Paid training & computer equipment provided

  • Full Time & Part Time shifts

  • No or limited direct customer interaction

  • Casual work environment

  • Company paid benefits for full time employees

  • Bonuses for performance & attendance

Qualified applicants must be:

  • 18 years of age or older

  • Possess a high school diploma or equivalent

  • Have a typing speed of 55 - 60 wpm with a high accuracy rate

  • Able to pass a criminal background check

  • Able to maintain strict consumer confidentiality

  • Available for 2 weeks of on-site training

If you have a desire to work for a growing company that provides a great service and promotes from within, apply here!

  • Application must be received between 8/1/2021 and 12/30/2021. Must be employed at time of payout to receive sign-on bonus. Bonus is considered taxable income. Re-hires are not eligible for sign-on bonus.

Hamilton Relay has been providing telecommunications relay services for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking since 1991. Hamilton Relay is a division of Hamilton Telecommunications, a diversified telecommunications service provider headquartered in Aurora, Nebraska.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Unit Assistant

Berkshire Health Systems, Inc.

Posted Yesterday

VIEW JOBS 1/23/2022 12:00:00 AM 2022-04-23T00:00 DEFINITION/PRIMARY FUNCTIONS The Unit Assistant functions in a complimentary or assistive role to all members of the healthcare team under the direct supervision of the Registered Professional Nurse and Licensed Practical Nurse. The Unit Assistant is responsible for maintaining smooth operations on the unit, assisting with preserving compliance with outside regulators and assisting physicians to obtain all necessary information in order to treat patients effectively. The Unit Assistant also provides direct patient care and carries out individual duties on select patients in accordance with policies and procedures of Berkshire Medical Center. POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.) Experience: Patient care experience preferred. Minimum of one-year secretarial experience or clinical experience in a healthcare facility preferred. Education and Training: High school diploma or equivalent with completion of a Nursing Assistant course and/or current status as a student in a Registered Nurse or LPN preparation program. Certified Nursing Assistant preferred. Two years secretarial or healthcare related college coursework required. One year relevant secretarial experience can be substituted for college coursework. License, Certification # Registration: CPR certification is required. Other Requirements: Must prove consistency of working in both unit coordinator/nursing assistant roles throughout the calendar year to maintain eligibility for this position. Strong computer skills required. Familiarity with Meditech preferred. Medical terminology required or willingness to pursue as necessary. Ability to consistently interact in a professional manner with patients, families, physicians, other members of the healthcare team, community offices and agencies. Adheres to BMC Service Standards in performance of work role. Must possess and demonstrate excellent organizational skills necessary to complete complicated and multiple tasks accurately and concurrently. Must have ability to accept and facilitate changes within systems, work methods, policies, procedures, etc Must possess interpersonal skills necessary to maintain congenial and calm composure in stressful environment. Must have ability to maintain confidentiality in accordance with hospital policy and various regulations. Must possess ability to communicate clearly with patients and staff, both in writing and speech, with or without use of prosthesis. Bilingual skills consistent with patient population are preferred. Must possess the ability to promote patient safety with detail to accuracy. Assures compliance with unit-specific scope of practice in accordance with job description. Demonstrated dependability in maintaining a work schedule. Demonstrated assertive skills when dealing with varying levels of personnel. Other Addendum(s) Requirements: * DEFINITION/PRIMARY FUNCTIONS * The Unit Assistant functions in a complimentary or assistive role to all members of the healthcare team under the direct supervision of the Registered Professional Nurse and Licensed Practical Nurse. The Unit Assistant is responsible for maintaining smooth operations on the unit, assisting with preserving compliance with outside regulators and assisting physicians to obtain all necessary information in order to treat patients effectively. The Unit Assistant also provides direct patient care and carries out individual duties on select patients in accordance with policies and procedures of Berkshire Medical Center. * POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.) * Experience: * Patient care experience preferred. Minimum of one-year secretarial experience or clinical experience in a healthcare facility preferred. * Education and Training: * High school diploma or equivalent with completion of a Nursing Assistant course and/or current status as a student in a Registered Nurse or LPN preparation program. Certified Nursing Assistant preferred. Two years secretarial or healthcare related college coursework required. One year relevant secretarial experience can be substituted for college coursework. * License, Certification & Registration: * CPR certification is required. * Other Requirements: * Must prove consistency of working in both unit coordinator/nursing assistant roles throughout the calendar year to maintain eligibility for this position. * Strong computer skills required. Familiarity with Meditech preferred. * Medical terminology required or willingness to pursue as necessary. * Ability to consistently interact in a professional manner with patients, families, physicians, other members of the healthcare team, community offices and agencies. Adheres to BMC Service Standards in performance of work role. * Must possess and demonstrate excellent organizational skills necessary to complete complicated and multiple tasks accurately and concurrently. * Must have ability to accept and facilitate changes within systems, work methods, policies, procedures, etc * Must possess interpersonal skills necessary to maintain congenial and calm composure in stressful environment. * Must have ability to maintain confidentiality in accordance with hospital policy and various regulations. * Must possess ability to communicate clearly with patients and staff, both in writing and speech, with or without use of prosthesis. * Bilingual skills consistent with patient population are preferred. * Must possess the ability to promote patient safety with detail to accuracy. * Assures compliance with unit-specific scope of practice in accordance with job description. * Demonstrated dependability in maintaining a work schedule. * Demonstrated assertive skills when dealing with varying levels of personnel. * Other Addendum(s) Requirements: Berkshire Health Systems, Inc. Pittsfield MA

Communication Assistant - Relay Operator

Hamilton Telecommunications