Communcations And PR Coordinator

Redwood Credit Union is a not-for-profit financial institution that believes in people over profits. Our mission is to passionately serve the best interests of our Members, team members, and communities. Sticking to that vision has made us one of the most loved financial partners in the many communities we serve. In fact, RCU is the 8th largest credit union in California-and growing. Due to this growth, we recently completed construction on our new, 8-acre campus in Napa and are ready to welcome more than 500 valued team members!

Since 1950, Redwood Credit Union has been helping people reach their financial goals and dreams with a focus on helping others. That people-first approach holds true for our employees, too. Our work environment is built on service and trust. It's all possible with a leadership team committed to hiring talented people and helping them develop their careers.

If this sounds like a place you'd like to be, we're eager to meet you!

Redwood Credit Union is looking for a Communications and Public Relations Coordinator who will be responsible for planning and creating routine campaigns from concept to execution; providing writing, editing, and proofreading support; providing graphic, photography and video talent/support: supporting and acting as back-up to Communications & PR staff; and executing a variety of communications efforts, events and administrative functions, including tracking and reporting results.

Essential Functions

Communications & PR Department Support

• Monitors, analyzes and reports on press and media articles mentioning Redwood Credit Union and its entities.

• Provides proofreading, editing, and writing support as needed.

• Supports Communication department needs for video production, including creating or sourcing video content, creating slideshows, and maintaining database of video files.

• Supports annual meeting, grand openings, and other Member events.

• Also supports department budget needs by providing inputs and updates to spreadsheets and monitoring/reporting budget expenditures.

• Coordinates and executes Member mailings (e.g., operational emails and letters, required notices, etc.) and creates written drafts of communications for review and approval by the Communications department management.

• Coordinates/facilitates internal communication efforts such as fact sheet and other collateral updates, PR photo shoots, and other documents and handouts as needed.

• Role includes writing assignments such as drafting select website content, Member communications, supporting social media efforts, etc.

• Acts as main point of contact for department invoice process, drafting and distributing meeting agendas and minutes, coordinating mailings (email, online and direct mail, holiday cards, etc.).

Coordination

• Provides administrative support to the Communications and PR departments including organizing, tracking, reporting, order forms and supplies for department, maintaining the department calendar, scheduling department meetings including meals (as appropriate), agendas, and minutes/note taking and distribution, and handling a variety of other administrative and support duties such as mail pick-up and delivery, phone support, storeroom inventory, and maintenance, etc.

• Maintains and updates department RCUnet page.

• Maintains and develops the Redwood Group's brands, ensuring appropriate voice and style, use of logos and other representations of the company both internally and externally.

• Assists Communications and PR Manager and/or department SVP with administrative duties, planning, calendaring, and travel arrangements as needed.

• Performs quality control of materials, including proofreading.

Minimum Qualifications: Knowledge, Skills and Abilities

• Exceptional interpersonal skills and service skills and abilities.

• Excellent organizational skills and ability to prioritize and successfully manage multiple tasks and deadlines simultaneously.

• Ability to demonstrate strong attention to detail.

• Ability to manage a diverse range of assignments and competing priorities while maintaining excellent service to others and a positive and productive attitude and demeanor.

• Strong communication skills--both written and verbal. Excellent command of the English language including grammar and punctuation.

• Strong ability in event planning and execution.

• Excellent knowledge and experience with computer software including Word, Excel, Outlook, PowerPoint, video software, etc. as well as online tools such as Canva.

• Knowledge and experience with Adobe Suite.

Licenses and Certifications

• Ability to maintain a valid driver's license and auto insurance.

The ideal candidate has a combination of education and experience equivalent to an associate degree and a minimum of two years of job-related experience. Financial institution and/or credit union industry experience a plus.

Compensation: Base starting range: $25.00 to $33.00 per hour commensurate with experience.

Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

Redwood Credit Union offers a robust benefits package to our eligible employees including:

• Competitive medical, dental, and vision insurance, mental health offerings

• Employee performance incentive plan

• Salary Advancement- Merit increase based on performance

• 401(k) program with employer match

• Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!

RCU Discounts and Perks-

• RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
• RCU employees are eligible for a 1% discount on all recreational or boat loan products
• 2% discount off Visas and LOC Loans through RCU
• 0% interest on garment, fitness, or home office equipment loan of up to $500
• 100% financing for employee purchased homes!

Why work for Redwood Credit Union?

• Local financial institution, providing unparalleled service since 1950

• Recognized by Newsweek as one of "America's Best Credit Unions 2024"

• Top 5 Healthiest Credit Union in the USA, rated by Glatt Consulting

• Voted Best Places to Work in the North Bay 18 years in a row

• World-class employee engagement scores

• Rated Superior in Service by more than 90% of Members, surveyed by SF Gate

• Recognized by Forbes as one of "America's Best Small Employers 2023"

Internal Team Members

If you are a current Team Member, please apply through the internal careers page located in RCUNET.

We are an Equal Opportunity Employer