Commercial Vehicle Account Manager (Cincinnati/Columbus)

Overview

Why GM Financial?

GM Financial promotes an inclusive Culture to Win that is centered around leading with core values, empowering team members, and accomplishing strategic priorities while supporting our community and earning customers for life. We invite YOU to join an innovative team of trend-setters in the automotive finance industry.

Commercial Vehicle Lending

Fleet Solutions, Fleet Credit, Small Business Credit, Compliance, Systems Integration Field and Inside Sales

Our CVL team works together to find ways to grow GMF's fleet and commercial business by working closely with our internal teams, GM Envolve and customers. We offer business-centric products and services that set our dealer partners and business customers up for success. We have a diverse team with varying levels of experience and welcome new team members who are excited to learn all aspects of our business. Our customers count on us daily, therefore we take our mission seriously. We believe it all comes down to adding value, cultivating relationships, and earning trust. That's why GM Financial needs passionate, innovative, and spirited team members just like YOU.

About the role:

As the GM Financial Commercial Vehicle Account Manager, you will be responsible for service and support of all GM Business Elite franchised dealers and Commercial Vehicle Lending (CVL) products and programs. You will provide quality customer service by satisfying the business needs of the dealers, customers, manufacturer partners and GM Financial. Effectively manage and market assigned dealer relationships to achieve all quality, pricing, and volume objectives. You will be a subject matter expert in all GM Financial CVL products. Your overall responsibility will be to develop dealer relationships that generate contracts according to GM Financial CVL's established credit risk and profitability models. Additionally, you will be supporting the growth and development of the GM Financial Fleet Solutions Program, providing solutions to dealers and customers that provide solutions and creates loyalty and retention.

This position will be located in the Ohio region and following a hybrid work model. Hybrid (Combination of work from home and assigned dealer territory)

Responsibilities

What makes you a dream candidate?

• Demonstrate the value proposition of GM Financial to assist the dealer to sell incremental new and used commercial vehicles

• Maintain effective communication with dealers, internal partners, and factory counterparts

• Participate in end-user joint contacts with dealership and/or factory representatives

• Develop business plans to align with corporate goals

• Analyze dealer-specific data using reporting tools and take appropriate action

• Advanced knowledge of Salesforce.com and Microsoft office applications

• Knowledge of dealership, fleet/commercial, indirect auto finance industry operations and reporting and analytics

• Ability to interface with all levels of management and meet deadlines

• Detailed oriented and capable of managing multiple opportunities simultaneously

• Excellent analytical skills, customer service skills

• Excellent oral/written communication and interpersonal skills

• Excellent persuasive communication and presentation skills

• Must be self-motivated and able to work independently, a team player with strong leadership, motivational, and project management skills

Qualifications

Experience:

• Bachelor's Degree in Business or related field, or equivalent work experience required
• 0-2 years commercial vehicle experience of prior credit underwriting experience preferred; 2-3 years of successful sales experience preferred

What We Offer: Generous benefits package available on day one to include: 401K matching, bondingleave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.Compensation: Competitive salary and annual incentive; this role is eligible for phone/internet allowance and company vehicle program Work Life Balance: This is a field-based role, independent scheduling but face-to-face role meeting with multiple dealerships daily

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