Commercial Underwriting Associate

Job Purpose:

The Commercial Underwriting Associate performs administrative and office support activities for Commercial Surety underwriters. This position assists in the process of writing new bonds and canceling or adjusting existing bonds. The Associate also interacts with independent insurance agents to provide client service.

Job Responsibilities:

Billing Processing

• Enters new billings into database.

• Enters and/or orders new bonds.

• Calculates premiums on bonds.

• Sets up billing for bonds. Compiles all information associated with a bond, validates the bond has been approved either by line of credit or an underwriter and processes billings daily.

• As requested, may file Texas notary bonds.

Documentation and Underwriting Support

• Processes cancellations of and termination changes on existing bonds; reinstates cancelled items.

• Processes simple adjustments of existing bonds by rider including increased and decreased bond amounts, date, general information and address changes.

• Processes items from the approval list.

• Processes FCRA letters.

• Indexes new tasks in the underwriting queue.

• Prepares legal documents including General Indemnity Agreement.

• Sets up diaries.

• Processes transfers and cancellations of the books of business for closed or delinquent agents.

• Attends and participates in staff meetings as scheduled.

• Supports underwriters on underwriting issues, documentation, compliance and billing.

Agent and Client Service

• Using an imaging workflow system, determines those items that need to be handled by an underwriter and forwards to the appropriate queue for action.

• Notifies agents of underwriting requests and assures that information is received on a timely basis.

• Creates records on Website for new accounts. Maintains Website information regarding approved requests, bond status and premium adjustments.

Qualifications

Qualifications:

Education and Experience:

High School Diploma or equivalent plus 0-4 years of work experience in commercial bond underwriting and/or or a commercial bond department.

Skills and Knowledge:

Above average verbal and written communication skills, accuracy and attention to detail, problem solving, strong organization, analytical, critical thinking, ability to work and think independently, time management including the ability to work with strict deadlines.

General knowledge of commercial bond industry, its customs and practices.

Proficiency with imaging systems and electronic faxing capabilities. Keyboarding proficiency.

Proficiency with Microsoft Word and Excel. Familiarity with other Microsoft Office Suite applications. Proficiency with PC hardware and peripherals. Ability to operate a variety of office equipment including copiers, and telephones.

Essential Functions:

This person must have the ability to communicate clearly with people by phone and e-mail. They need to be able to keep track of details and use common software. They need to be able to analyze credit and follow processes and procedures consistently.   

Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to talk or hear. The associate frequently is required to sit; walk; use hands to finger, handle or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch or crawl. The associate is infrequently required to stand. The associate may infrequently be asked to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.

Working Conditions:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is exposed to normal office working conditions that are climate controlled. The associate would not be exposed to extreme heat or cold or other workplace hazards. The noise level in the work environment is usually low.

This job description is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with this position. The Commercial Underwriting Associate assumes other responsibilities as assigned by the Territory Director - Commercial Underwriting or the VP - Commercial Underwriting.