Commercial Sales Support Specialist

Company Overview

WHO WE ARE

Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.

Job Description

WHAT YOU WILL BE DOING

As a Commercial Sales Support Specialist, you will:

• Manage account relationships.

• Create and manage daily customer quotations.

• Negotiate plan and spec jobs with respective house accounts.

• Complete order entry, order maintenance, and management of order delivery process.

• Manage weekly bid schedule.

• Prioritize projects and communicates bid date and time, co-coordinating quoting responsibilities and objectives with Commercial Territory Managers.

• Manage quote follow-up process including updating weekly open quote reports, updating CRM to reflect quote status and coordination with 3rd party vendors.

• Assist in credit and collection activities.

• Manage the order credit approval process to avoid delays and past due orders.

• Prepare and manage submittals and orders accurately, reducing manual overrides and allowances.

• Coordinate and manage quotes and orders within guidelines for residential districts.

Qualifications

WHAT WE ARE LOOKING FOR

• Bachelor's degree or an equivalent combination of education and experience.

• 5 years related experience.

• Excellent written and verbal communication skills, including effective listening skills.

• Ability to learn and understand technical terminology.

• Ability to organize multiple projects.

• Detailed knowledge of the organization, products, and/or services.

• Knows MS Office and a variety of other applications.

• Leadership ability.

• Adaptability.

WHAT WE OFFER

At Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development of all of our employees, largely promoting from within the organization. Our Core Values of Integrity, Respect and Excellence are more than just what we say, they are what we do!

Lennox offers employees a variety of flexible work options. This position is a hybrid role working Monday through Thursday in the office with the option to work on Friday at home.

In addition, you will receive a:

• Competitive base salary

• Commission opportunities

• Excellent medical plans designed to support healthy lifestyles

• Mental and financial health programs

• Outstanding 401k with company matching

• Employee stock purchase program

• Community involvement opportunities

• Robust employee assistance program

• And much, much more

WE VALUE DIVERSITY

Here at Lennox, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves.  Lennox is an equal opportunity employer.