Commercial Roofing Service Manager

About us:

Located in Aledo, Texas and covering all of DFW (Dallas/Fort Worth) and the surrounding areas there is no job too small or too big. If you're dreaming of your new home or are a victim of Mother Nature, WeatherShield Roofing is your #1 roofer choice.

The WeatherShield team is trained in storm inspection and will assist our customers through all types of roof insurance claims due to hail, wind, rain, fire, and any other type of roof damage. We are not "storm chasers" we will be your hometown roofer and friend for years to come. Our roots are based in new construction, we have year-round repeat customers.

What you will be doing:

Build and manage a full-service department for a $60 million dollar roofing contractor .

Implement best process and procedures

Manage the service department for optimum performance, efficiency, and profitability.

Effectively lead service crews to maintain company expectations regarding safety and quality workmanship.

Oversee and/or perform all aspects of service work from selling to installation and/or repair to billing.

Generate new customers & sales.

Maintain communication with clients, service crews and the company.

Manage department finances, including budgets and project invoicing.

Requirements:

Must exhibit leadership and management skills necessary to manage workflow, staff, and customer relationships.

Must stay familiar with company products and services to maintain company standards.

Be able to track multiple ongoing jobs calmly and efficiently.

Work well with others and within a company system.

Excellent customer service skills; manage difficult or emotional customer situations; respond to requests for service and assistance.

Roof system diagnosis and repair

• Ability to diagnose and repair roof system problems safely and correctly.

Problem solving

• Able to understand complex problems and make decisions to benefit everyone as much as possible.

Math skills - including basic algebra, geometry, rates, ratios, proportions, and percentages.

Excellent written and oral communication skills.

Efficient in Microsoft Office.

Sales experience.