Service Department Manager - Join The Team in San Antonio, TX!

Are you ready to lead and innovate in the roofing industry?

Responsibilities:

• Lead the service team to achieve customer satisfaction and profit goals.
• Develop and implement a service sales strategy to drive business growth.
• Maintain quality standards in the service department.
• Collaborate with the leadership team to shape overall business strategy.
• Build and nurture a high-performing team.
• Implement software and IT initiatives to streamline operations.
• Set clear team goals and objectives.
• Manage the finances of the Texas Service Department effectively.
• Lead revenue growth efforts through strategic planning and execution.
• Stay informed about industry trends and developments.

Required Skills/Abilities:

• High School Diploma/GED.
• 5-7  years of commercial roofing experience, primarily within service and warranty.
• Minimum 3 yrs. experience managing a service department
• Proficiency in English and Spanish.
• OSHA 10 certification (OSHA 30 preferred).
• Comprehensive understanding of various roof systems, including Metal, BUR, Modified, Single Ply, Coatings, Shingles, and Tile.
• Strong communication and organizational skills.
• Proficiency in Microsoft Office or similar software.
• Experience with Salesforce and/or Procore or similar software.
• Experience in fleet maintenance preferred.
• Valid Driver’s License (CDL preferred).
• Ability to repeatedly lift up to 50 lbs and stand for extended periods.
• Comfortable working at heights and proficient in ladder climbing.

Preferred Certification/Training: (or willing to obtain)

• OSHA 30 certification.
• Crane CCL certification.
• Forklift License.
• Manufacturer Training.
• Manlift Training.
• Rigging Certification.
• CERTA Certification.

Perks:

• Company Truck/Gas Card.
• Company Phone/Laptop.
• Full Benefits (Dental, Medical, and Vision).
• Health Savings Account.
• Critical Illness Insurance.
• Life Insurance.
• Short and Long Term Disability.
• Paid Time Off.