Norsk Hydro ASA Rosemont , IL 60018
Posted 2 weeks ago
Hydro Aluminium Metal a leading supplier of extrusion ingots, sheet ingots, foundry alloys, wire rods and high-purity aluminum with a global production network of around 5,000 employees. With primary metal production facilities in Europe, Canada, Australia, Brazil and Qatar, and recycling facilities throughout Europe and in the U.S., two-thirds of our primary aluminum production is based on renewable energy.
Job Location: Rosemont, IL
Hydro employees can enjoy several benefits including:
Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts
Retirement Savings Plans with Company Match/Contributions
Education Assistance
Bonus Plan Eligibility
Parental Leave
Job Summary:
Take on the central role as the primary liaison between Hydro and our customers, providing extensive commercial operations and sales back office support. Manage customer contracts and ensure precise and timely processing of all orders in adherence to internal company procedures. Actively engage with Sales, Production, Logistics, Customer Technical Services, and Credit Management to secure customer satisfaction, acquire and develop new customers, foster long-term relationship, and maximize customer potential. All while maintaining meticulous data entry and integrity.
Required Education/Experience:
Required Skills/Qualifications:
Demonstrate self-motivation and independence, coupled with robust analytical and problem-solving capabilities
Proactively address issues in a systematic manner
Exhibit excellent team and interpersonal skills, fostering effective collaboration with both internal and external stakeholders
Possess strong communication skills, both written and oral
Exhibit a high level of organizational and change management proficiency
Maintain a keen focus on customer and supplier relationship
Proficiency in Microsoft Office
Industry specific business experience is advantageous
Knowledge of SAP, SAP Analytics and Power BI beneficial but not mandatory
Job Responsibilities:
Manage daily customer relations responsibilities by overseeing customer order fulfillment in alignment with Hydro standard procedures, including contract management, sale/purchase order administration, scrap bank management, pricing, and invoicing
Collect market and customer information and assist the sales team during the budget process and take charge of preparing the yearly customer supply contracts
Ensure strict adherence to contractual provisions, facilitating timely call-offs of shipment quantities and pricing formulas while promptly addressing customer inquiries
Collaborate with production facilities, Metal Management, and Logistics to ensure accurate and timely completion of customer orders and inventory management by ensuring optimal turnover and metal flow
Monitor and report on claims, complaints, and customer concessions
Work closely with Credit Management on customer payments, including monitoring credit limits during volume changes
Take ownership of hedging metal on behalf of assigned customer accounts
Ensure focus on continuous improvement to simplify and automate processes
Light travel to customers in assigned region may be required on a quarterly basis. Travel may also be required for training purposes.
Hydro values diverse skills and perspectives among employees. We encourage all qualified candidates to apply. Qualified applicants will be considered regardless of race, religion, nationality, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability. We strive to provide equal opportunities for all to contribute and succeed with us.
IND123
A job where you make a difference.
A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued.
Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions.
Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter.
Click here to explore our world and the heart of our operations.
Posted on: Aug 18, 2024
Location:
Rosemont, IL, US, 60018
Department: Commercial Operations
Business Area: Hydro Aluminium Metal(ALME)
Legal Entity: Hydro Aluminium Metals USA, LLC
Job Type: Permanent
Nearest Major Market: Chicago
Norsk Hydro ASA