Commercial Loan Servicing Specialist I

First American Bank Kenosha , WI 53143

Posted 2 months ago

Job Description:

First American Bank is a family owned, full-service bank with over 50 locations in Illinois, Florida, and Wisconsin. Our mission is simple: to offer competitive banking products with the personal attention and service customers deserve.

First American Bank can offer employees a level of visibility and stability that is difficult to find in many larger corporations. We are looking for people who want a career - not just a job!

This non-exempt (hourly) position is responsible for general commercial loan servicing tasks, including the booking and ongoing servicing of all commercial loans.

Duties & Responsibilities

Perform new loan input and second review of commercial loans.

Perform general loan servicing tasks, which include preparing payoff letters, reviewing daily reports, initiating wire transfers and loan disbursements.

Interpret commercial loan documents in order to accurately book loan transactions in a timely manner.

Service incoming lender and customer requests for loan transactions, account research, problem resolution, and loan account maintenance.

Respond to customer and lender inquiries in a timely manner.

Input balanced and accurate transactions to customers and general ledger accounts.

Monitor and update insurance records for commercial loans as needed.

Practice and uphold basic loan accounting standards.

Manage competing priorities in a fast-paced environment while maintaining a strong attention to detail.

Perform other duties as assigned by management.


High school diploma or equivalent required.

Minimum one year of banking experience required.

1 year of commercial servicing or loan operations experience preferred.

Excellent verbal and written communication skills are required to effectively correspond with internal bank employees, outside vendors, and external customers.

Knowledge of Microsoft O365 required.

Knowledge of Financial Processing core systems preferred.

Occasional travel to other First American Bank locations, Bank functions and training facilities may be required.

Typical scheduled hours will be Monday - Friday 8:00 a.m. to 5:00 p.m.

Additional hours may be necessary upon business needs.

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Commercial Loan Servicing Specialist I

First American Bank