The Loan Operations Specialist II role is proficient in all of the processes of loan operations including document preparation, reviewing all loan documents before booking, booking all closed loans, verifying all loan input, processing loan payments, paid-out loans, and client service. This position is responsible for providing loan operations support for commercial mortgages, working capital lines of credit, acquisition financing, equipment financing, owner-occupied real estate loans, construction financing, letters of credit, mortgages and consumer loans. This position ensures excellent internal and external client relations at all times.
Responsibilities and Duties
Prepare loan documents, utilizing the LaserPro System.
Upload/book closed loans from LaserPro and attorney prepared loan documents to Silverlake Loan System.
Verify the input of all loans each day after the loans have been loaded to the system the previous day. Ensure system coding is correct on all new and renewed loans.
Process paid-out loans.
Reconcile GL loan and settlement accounts.
Process loan advances.
Set up automatic loan transfer payments.
Process participation payments to participating banks.
Post loan payments and payoffs.
Research, review and maintenance, correcting payments and clearing payment errors, adjustments, reversals and advances to loans.
Assist clients and loan personnel with loan issues, answering loan documentation and payment questions, resolving matters.
Track and monitor credit and collateral exceptions, review documentation to ensure exception is cleared.
Electronically file new UCCs and continue or amend existing UCCs.
Electronically record documents, ie: Deeds of Trust and Extensions.
Other duties and/or projects as deemed appropriate by Manager.
High School Diploma (or GED or High School Equivalence Certificate). A minimum of 3 years of loan operations experience preferably in commercial loan operations.
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking Talking to others to convey information effectively.
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
Mathematics Using mathematics to solve problems.
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Coordination/Cooperation Adjusting actions in relation to others actions. Ability to work with co-workers and other staff with tact and courtesy without compromising management.
Judgment/ Decision Making Exhibits sound and accurate judgment; Supports and explains reasoning for decision; Makes timely decisions.
Manage time effectively
Focus on deadlines and prioritization.
Excellent customer service and sales skills and ability to deal with clients, in varying situations, enthusiastically and professionally.
Ability to work well in a team environment that promotes inclusiveness and communication among team members with a constructive, respectful attitude.
Flexibility/Adaptability-Able to deal with constant change, delays, or unexpected events. Highly adaptable, positive, resilient, and open to new ideas. Able to effectively prioritize and juggle multiple concurrent projects.
ProfessionalismReacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
ConfidentialityMaintains confidentiality; Sensitive to confidential materials and matters.
QualityDemonstrates accuracy and thoroughness.
QuantityCompletes work in timely manner. Works quickly.
InnovationDisplays original thinking and creativity. Develops innovative approaches and ideas.
MotivationSets and achieves challenging goals; Demonstrates persistence and overcomes obstacles.
Proficient with various Microsoft applications and Internet based applications.
Work environment characteristics and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, reasonable mobility in and around the work area is required. The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Ability to use standard computer, printers, scanners, phone systems and alarm systems is required. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is not exposed to weather conditions. Normal office environment where there is almost no discomfort due to temperature, dust, noise, or other disagreeable elements. Occasionally need to travel to company and/or client locations for meetings or service needs.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The Bank of Austin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The Bank of Austin complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The Bank of Austin expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of The Bank of Austins employees to perform their job duties may result in discipline up to and including discharge.
The Bank Of Austin