SUMMARY: Under general supervision, the Commercial Loan Assistant 1 supports one or more lenders with less complex commercial loans. The incumbent perform various functions that support the department and enables lenders and managers to effectively generate quality loans for the bank. The majority (60%) of the time is spent providing support to commercial lenders and customers. While the Commercial Loan Assistant 1 spends the majority of their time supporting the commercial lending function, they may also support other lending functions (Consumer or Mortgage) in order to meet the needs of the department. ??This includes assisting lenders and providing exceptional service to customers who have loans in process and able to correctly determine which documentation is necessary for all loan types.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.? Other duties may be assigned.
Assist commercial loan customers both in person and via phone calls.
Assist Commercial Banker in obtaining corporate entity information, and related loan documentation, including but not limited to, title searches/commitments, UCC searches, and flood determinations, appraisals for new loans.
Review loan documents prior to closing (legal descriptions, closing dates, loan documents prepared in-house or by legal counsel, etc.)? and close loans with customers. Serve as liaison with legal counsel, borrower and third party vendors in coordinating receipt and review of required documents to expedite closing process.
Obtain credit information and ensure sufficient loan collateral on commercial loans.
Recognize selling opportunities and effectively cross-sell bank products and make referrals.
Perform post-closing reviews to ensure that loan files contain documents with proper signature, dates and other relevant data.
Disburse loan funds after closing and image loan documents within established timelines. Provide on-going support to foster customer relations. Ensure on-going maintenance of loans in the system to meet customer?s and the bank?s needs.
Communicate with Group Appraisal and Consolidated Loan Support (CLS) regarding the processing of loans. Provide information in an efficient manner so loans can be processed timely for customers. May also communicate with Consumer Loan Underwriting (CLU) on consumer loans.
Work the Technical Exceptions (TE) list to ensure that bank security interests in the files are perfected in a timely manner.
Annually obtain updated financial information and insurance to support outstanding loans.
Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
Cross-sell other services of the bank.
Support and uphold the Arvest Mission Statement.
Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the bank's overall operation.
Promote professionalism at all times.
Bear State Financial, Inc.