Commercial Lines Account Manager - Workers Compensation (New York Platform)

Job Description

About Acrisure:

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

Responsible for proactively managing client accounts in our Safety Group Unit. Activities include, but not limited to new and renewal marketing, handling client questions and requests, and coverage review. Responsible for the retention of assigned client accounts.

Key Job Results & Essential Functions

New/Renewal Business

Develop a complete understanding and technical expertise of the New York State Insurance Fund (NYSIF) and Safety Groups. Responsible for preparing exceptional marketing submissions to carriers, including application preparation, loss analysis and including other pertinent information for professional, quality new and renewal submissions.

Submit marketing to eligible and appropriate carriers and follow-up to ensure timely receipt of quotes and policies. Analyze and compare carrier quotes for proper coverages, terms and conditions. Make insurance program recommendations.

Ensure clients are appropriately written in a NYSIF Safety group; the NYSIF General Group 90; or a traditional carrier. Respond to underwriters questions in a timely and professional manner. Quote and process new business and rollovers for all groups as requested Understand and provide "Pay as you Go" opportunity to new business and at renewal.

Take appropriate opportunities to suggest rounding out accounts. Work with clients to resolve any compliance issues.

Document/Data Management

Prepare and distribute all client policy documents per policies and procedures Enter all account information in real time and accurately in the agency management system. Update all submission, new/lost business reports within 24 hours of binding.

Ensure all emails and account documents are accurate and attached to the account in the agency management system. Verify client information on a regular basis and update agency management system. Prepare information for Producer meetings according to checklists and schedules.

Viewed as Trusted Partner by Clients

Complete Welcome calls/packets to new clients Develop and maintain strong, long-term working relationships with clients in order to ensure their servicing expectations and/or needs are being met. Effectively works with Producer, Injury Management team and carrier.

Understands fee based billing and Is able to answer client billing questions Understands the audit process and can accurately anticipate and answer client inquiries. Communicate with clients on a regular basis and respond to specific inquiries. Participate regularly in continuing education classes for licensing and to ensure updated knowledge.

Key Competencies

• Innovation: Looks for new and creative ways of doing things; challenges current systems and procedures to identify break-through opportunities; looks for more than one solution applies original thinking in approach to job responsibilities and to improve processes, methods, systems, or services.

• Teamwork: Willingly works cooperatively with others and contributes to the group with ideas, suggestions, and effort; participates consistently as an active team player; open to others' ideas and suggestions; willing to share own ideas and information and not retain knowledge as power; encourages and facilitates cooperation, pride, trust, and group identity in the team; respects authority and recognizes own role and limitations; motivates and challenges others.

• Adaptability: Adjusts quickly to changing priorities and can handle ambiguity and uncertainty. Changes behavioral style or method of approach when necessary to achieve a goal.

Qualifications:

Education and Experience:

• College degree (related Insurance experience considered in lieu of)

• 2 years of experience in insurance brokerage, carrier, or related business preferred

• Current P&C license preferred

• Strong knowledge of NYS Workers Compensation and NYS Disability

Skills:

• Must be personable and highly motivated to grow personal success

• A consultative, positive and resourceful approach to dealing with prospect, clients and associates

• Excellent listening skills with strong customer focus

• Excellent time management skills

Computer Skills:

• Advanced PC skills including: Outlook, Word, Excel.

• Knowledge of Agency Management System (Epic or other) preferred

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Pay Details:

Annual Salary: $60,000 - $80,000

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.

Acrisure is equally committed to supporting social issues. In 2021, the Company co-founded Evolution Advisors, a joint venture focused on providing greater access and more effectively distributing insurance products and financial services to minority-owned enterprises. In its home of Grand Rapids, Acrisure provided $15 million to create the Acrisure Center for Innovation in Children's Health at Helen DeVos Children's Hospital.

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement.

All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.