Brown & Brown of New Jersey in Glassboro, NJ is seeking an experienced Commercial Lines Account Manager to join our team! This individual will be responsible for managing an assigned book of business and providing exceptional customer service to our clients.
Duties & Responsibilities:
Build, expand and solidify relationships with clients by addressing the client's needs, including the identification and resolution of underwriting or policy issues.
Build, expand and solidify relationships with carriers through regular communication and interaction on assigned accounts.
Manage the renewal process with the producer for all assigned clients including reviewing loss information, providing assistance in obtaining updated information, handling renewal applications, remarketing, account rounding, reviewing and negotiating the renewal pricing as well as preparing the renewal proposal and binders.
Responsible for the day-to-day account management of client accounts, including but not limited to processing policies / endorsements, invoicing , certificates of insurance, premium breakdowns, auto ID cards, policy changes, review of policy forms, providing coverage comparisons, loss analysis and responding to coverage questions.
Contract and certificate requirement review as needed.
Maintaining the agency database for assigned clients.
Documentation of conversations and information provided to and/or for clients.
Participate in client visits, if needed or meet with clients on an individual basis if required.
Delegation of remarketing responsibilities to marketing where appropriate. Communicate and share information with fellow associates in regards to coverage issues, market availability and market conditions.
Delegation of Technical Assistant duties where appropriate.
High School Diploma, required.
Current, valid, Property & Casualty NJ Producers license.
3+ years' experience working in a similar capacity.
Strong proficiency working with Microsoft Office Suite.
Negotiable, depending on professional experience
Cydney Bain, Regional Talent Acquisition Professional [email protected]
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Brown & Brown, Inc.