The Misch Group Brentwood , TN 37024
Posted 3 weeks ago
Summary of Position
Account Executives are responsible for new and existing business accounts. They will also assist and mentor the supportstaff. For new business, Account Executives are responsible for aggregating all needed information into clear and concisecarrier applications, risk profiles, loss summaries, benchmarking reports, and executive summaries for each respectivenew company the Producers bring in. After the information has been gathered, the Account Executive will work with thenew business service team to get Acord Applications and information entered in Epic and they will send a narrative ofeach company to the respective carriers along with pertinent needed information.
Essential Job Functions and Responsibilities
Ability to meet deadlines, exhibit great attention to detail, and communicate in a positive manner is essential. Communicating professionally and clearly is required. A thorough understanding of software, systems, business procedures, and problem-solving is necessary for success.
Nurture and improve client relations by providing expedited turnaround time for client and team requests anddelivering exemplary service.
Review summary reports of insurance policies with assessment of coverages and improvements submitted bysupport staff.
Create Risk Profiles to send to Underwriters with all aggregated information needed to create Accord Applicationsto send to the market.
Create loss summary reports to present to clients and discuss any control measures that can be implemented toreduce claims and losses.
Send the bind order with the final, revised quote to the underwriter asking to bind coverage. Market new and renewal accounts according to company procedures.
Utilize appropriate agency systems and databases to complete initial information for supplemental applications,following outlined policies and procedures.
Assist in creating/preparing proposals to present to the client.
Attend company training, meetings and events as required.
Other duties as assigned by management.
Knowledge, Skills, and Abilities
Commitment to professional development and continuous learning in commercial property and casualty insurancecoverages
EPIC, CSR24, and Indio Pictometry, MSB and Price Digest workflow standards and maintenance of documentation. Strong organizational skills and ability to multitask while paying close attention to detail. Problem-solving and decision making.
Knowledge of insurance market trends, submission processes and policy coverages.
Excellent verbal and written communication skills and ability to de-escalate tense client interactions while providinga timely solution to their concerns.
8-10 years of client management experience working on large commercial accounts.
Education and Licensing
CISR, CIC, CRM, ARM, AAI, and/or CPCU designations preferred.
The Misch Group