Commercial & Go-To-Market Owner, NA Serialization+

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

POSITION PURPOSE

In the development and scaling of CD and Serialization+ program and the ongoing development of the Chile PoC, the regional Commercial & Go to market owner for CD & Serialization+ will be responsible for ensuring enough data is gathered from the regions to feed the requirements for building and completing the business case for the region in which they are focused in. The owner will ensure that the new business model is feasible and executable, lead the portfolio of actions with customers and commercial teams.

The role will also be a key contributor to the strategy and change management leadership across the digital programs, particularly ensuring regional customer value is prioritized and delivered.

SCOPE

• Regional role, while CD & Serialization+ are global scoped project

MEASURES

• Serialization+ Milestones (Wave initiative)
• Regional Business case

MAJOR / KEY ACCOUNTABILITIES

• Lead communication with customers, commercial teams, and customer experience teams to share insights & opportunities from CD & S+, as well as internally with regional teams

• Lead on all discussions and deployments with the manufacturing and retail commercial teams

• Oversee and track the success of deployments and own the value delivery

• Own the budgets and 4YP on the commercial side

• Explore opportunities and new segments with mitigated risks utilizing Cd & S+ data

• Map exceptions to One-way trips and assess impact (pallets reutilization by retailers, exchange flows, etc.)

• Own the development of new customer focused service offers & value propositions ensuring shared value is maximized

• Design and deployment of successful go to market and launch activities to accelerate customer engagement and value realization

• Support recommendations, redefine requirements to the hypothesis team, own the risk management outlook for the pricing stream of the regional business case

• Be a role model for the agreed behaviors of the team and Brambles, the voice of the customer across the team, and be passionate about the customer experience

• Establish deep working relationships across the company to help invent progressive and world class ways to launch and realize shared value of new services

• Work in an agile way to ensure we turn events into learning, learn by doing and deliver increments of value at least monthly

• Set priorities and direct SME activities within the program for the pricing team and function

• Ensure the test pipeline continuously to iterate depending on findings

• Connect with Global capability owners to deliver consistency with appropriate localization needs

• Advise the program manager on whether the outputs and outcomes will lead to the realization of the benefits

• Interface with other function representatives and manage resourcing

CHALLENGES / PROBLEM SOLVING

• Ability to work across time zones and cultures both within Supply Chain and the Business

• Deliver tasks in a timely manner

• Working with incomplete/ambiguous data sources

• Working in a matrix structure

• Dealing with ambiguity & Agile WoW

AUTHORITY / DECISION MAKING

• Roadmap and portfolio decisions relating to specific to Serialization+ scalability in the region

• Development plan and risk approach

• Team composition & resource allocation

• Making recommendations on start / stop / accelerate within any given value pool (and risk management)

KEY CONTACTS

• CD & Serialization+ project team and NA ELT

• Asset Productivity Global & regional teams

• Central finance Teams

• European Key Accounts

• Transformation Office

• External 3rd party consultants

• Transformation partners

QUALIFICATIONS

• Bachelor's degree (STEM) or equivalent industry experience

Desirable Qualifications

EXPERIENCE

• 5-7 years of CHEP, retail or FMCG supply chain experience - detailed knowledge of market challenges, customer needs and value drivers (related to value pools: Asset & Productivity / Supply Chain & Network / Commercial & CX)

• Experience working through agile practices and procedures

• Entire product / project lifecycle with the release of value

• Good understanding of the data and digital landscape as it relates to supply chain and the FMCG/retail industries

SKILLS AND KNOWLEDGE

• Drive results and seek consensus

• Analytical and presentable, excellent documentation skills

• Ability and willingness to make decisions when needed

• Ownership mindset - both within functional deliverables to project and of overall program delivery

• Ability to synthesize and communicate to senior management

• Ability to identify and manage risk

• Creating urgency and rapid problem-solving environment

• Able to identify issues requiring escalation

• Experience/skills across multiple dimensions/functions of CHEP's business

• Strong leadership, project execution, people development

• Cross functional experience with finance, operations, supply chain

#MON

Preferred Education

Bachelors

Preferred Level of Work Experience

5 - 7 years

Remote Type

Hybrid Remote

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.