Commercial Driver's License Data Analyst (Ma4)

We are dedicated to growing a culture of belonging through our values:

Respect | Trust | Diversity | Inclusion | Equity.

This position is being reposted to identify additional candidates. If you have already applied then you do not need to reapply. 

This is a Project appointment with an anticipated end date of 12/31/2026.

At the Department of Licensing (DOL), we recognize the importance of work life harmony and strive to create a culture where employees feel valued and respected. Our employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers and help build trust in our government.  

Our Programs and Services Division (PSD) is recruiting for a Commercial Driver's License (CDL) Data Analyst to join their growing team!

We are one of the most public facing state agencies and the second largest revenue generating agency in Washington State. We regularly interact with over 6 million Washington residents and collect nearly $3 billion in taxes and fees annually. We know our services are essential to our customers' ability to live, work, drive, and thrive and we are committed to ensuring every resident has equitable and meaningful access to our services.

If you enjoy finding proactive solutions to data driven goals and using your genuine curiosity to problem solve, then please read on!

As our Commercial Driver's License (CDL) Data Analyst, you will play a crucial role in supporting our Commercial Driver's License Program by overseeing CDL data and ensuring compliance with all state and federal requirements. Your responsibilities will include reviewing and analyzing data from the Commercial Skills Test Information Management System (CSTIMS) and the Department of Licensing Driver & Vehicle System (DRIVES), among others. By utilizing your analytical skills, you will be tasked with generating trend analysis, reports, and programming to aid program auditors. Your successful completion of this project will result in enhanced support for training providers through the identification of areas for improvement to reduce fail rates and increase pass rates. Ultimately, your work will contribute to the improved quality and efficiency of training for Washington State Commercial Learners Permit (CLP) and CDL holders.

Some of the things you will do.

• Lead the efforts to gather and analyze Commercial Driver's License specific data.

• Develop reports and visualizations on current program trends.

• Prepare professional level written and graphical reports and other communication.

• Collaborate with teams on the development of systems for tracking, reporting, and analyzing data trends.

• Produce and present trend analysis reports and programming to support program auditors.

What you will bring:

• Eight (8) years of professional work experience in data analysis, conducting research, project management system development, analyzing policies laws, rules and/or regulations.

Up to four (4) years of relevant education* may substitute year for year for experience.

(Associates degree = 2 years | Bachelor's degree = 4 years)

• Relevant education will include major study in Business Administration, Public Administration, Health Administration, law, political science, public health, or a closely related field.

Experience can be obtained concurrently.

What may set you apart:

• Experience leading projects or programs, including creating project plans, managing goals and timelines, constraints, risks, identifying outcomes and assignments, and communicating statuses and operations changes to staff at all levels of an organization.

• One (1) year of demonstrated experience preparing, conducting and/or delivering clear, concise, and professional presentations or informational briefs to external stakeholders or executive level management, to include organization of materials accurately conveying the information, recommendations, or assessments.

Additional Requirements of Employment:

• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

• The ability to work in the office for business needs, such as meetings and/or trainings.

DOL is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take steps to assure that people with disabilities are provided reasonable accommodation.

For information about this position, available accommodations, or the interview process, contact Sarah Moore

Come join us in changing the way government delivers services and help build a legacy of commitment to and excellence in diversity, equity, and inclusion!

How to Apply:

• Select the Apply button at the top of this job announcement.

A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

A paycheck is just part of a total compensation package. We offer some of the nation's best benefits.

We value diverse perspectives and life experiences. 

We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, and veterans. We value the unique traits and attributes that each employee brings to the job. Through the diverse perspectives of an inclusive workforce, we will create a more respectful, productive, and unified team to better serve the public of Washington.

Veteran/Military Spouse Preference Notice  

To take advantage of veteran/military spouse preference, please email the Recruitment Team. Be sure to include the title of this recruitment in the subject line.

The Washington State Department of Licensing is an equal opportunity employer and does not discriminate on the basis of age, religion, sex (including gender identity), marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability.

Persons requiring accommodation in the application process, during the recruitment process, or who need this job announcement in an alternative format, may contact the Human Resources Office at 360-902-4000 or may email the Recruitment Team. Applicants who are deaf or hard of hearing may call our ASL interpreter via Video Phone at 360.339.7344.

The candidate pool certified from this recruitment may be used to fill future similar vacancies for up to sixty days.