Commercial Documentation Specialist

Chemical Bank Midland , MI 48640

Posted 2 months ago

If you are someone who is familiar with the processes and documents of commercial loans, and enjoys working in a fast-paced environment, the Commercial Documentation Specialist role might be just for you. Check it out here.


This position is housed in a face-paced production environment and supports commercial loan processing, verification, and documentation delivery. This includes researching and assembling the supporting documentation and verification of all required information needed for data analysis and all other processing functions that may be required in conjunction with all commercial loan transactions delivered by Chemical Bank lending channels; includes research, analysis, and problem resolution of advanced and complex commercial loan related issues. Independently works with commercial lenders across the bank, with a high degree of collaboration.


  • High school diploma or equivalent required

  • Bachelor's degree preferred

  • 1 - 3 Years Experience in Function

  • 3 - 5 Years Experience in Industry

  • Sharp critical thinking skills are required to effectively trouble-shoot moderate to complex loan issues

  • Strong background in understanding and interpreting credit policy, credit authority levels, loan structures, lien positions and entity structures

  • Good organizational skills, attention to detail with solid time management skills and a well-developed ability to multitask

  • Working knowledge of MS Office & Outlook, Bankway, LaserPro and other document systems a strong plus

  • Excellent and effective communication skills, both verbal and written

  • A solid customer service mentality - for this position, basic "customer service skills" are not adequate as customer service is paramount to the success of our team



  • Analyze moderate to complex commercial loan requests (including new money, renewals, modifications and extensions) to validate appropriate lending authority, covenants, terms and conditions are in accordance with credit policy guidelines, procedures, and regulatory requirements.

  • Complete all required due diligence such a detailed review of entity documentation, flood determination, property tax search, title requirements, appraisal, UCC's searches, etc., are properly conducted and approved.

  • Ensure that any exceptions are addressed at or prior to clear to close approval, and any waivers or deviations from policy are properly documented within the electronic documentation file.

  • Create and deliver accurate loan documentation in a timely manner while ensuring that the final package correctly incorporates the terms of the credit approval document, as well as internal and regulatory credit and policy standards.

  • Ensure that loan packages prepared by outside counsel meet the same documentary standards as our internally prepared document packages.

Customer Service

  • Develop and maintain a strong, interactive and effective partnership with commercial business partners and teammates.

  • Conduct yourself in a professional manner at all times, and most especially when dealing with outside vendors, title agents, attorney, and other professionals.


As a Chemical Banker, you will join other professionals who share our community banking philosophy of making a positive impact where we live, work and play. You will be a part of a growing community bank that believes in the dreams of its customers and employees alike. With Chemical Bank, you will make a difference in your community while enjoying excellent benefits and top career opportunities. Visit our Careers Page for more information.

Chemical Bank is an EEO/AA employer for minorities, women, gender identity, sexual orientation, veterans, and individuals with disabilities.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Customer Service Specialist Consumer Solutions

Dow Chemical Company

Posted 2 months ago

VIEW JOBS 2/27/2020 12:00:00 AM 2020-05-27T00:00 Dow has an opening for a Senior Customer Service Specialist located in Midland, MI. The individual in this position will hold the most senior level role that interfaces between customers and the business value chain partners to deliver exceptional service to our customers and drive profitability to Dow. Provides solutions to the customer while managing operational needs and collaborating closely with functional partners (Manufacturing, Marketing & Sales, Supply Chain, etc.) to meet company objectives. Responsibilities / Duties: * Executes the order entry process and manages the order fulfillment process for a given business or group of businesses and customers which are typically key customers or order scenarios with a high degree of complexity. * Maintains a thorough knowledge of the businesses' products, businesses, applications, and service offerings. * Strengthens customer intimacy by developing solid relationships, understanding customer needs and gathering market intelligence. * Coordinates activity at assigned customer accounts, proactively address issues and implement solutions. * Maintains service levels according to business prioritization * Differentiates between customer requirements and Dow capabilities; choose the best/cost effective solution. * Supports commercial strategies with Dow customers across multiple businesses. * Performs routine and non-routine customer order activities, including product forecasting and managing customer monthly demands and executing against volume plans each month. * Typically works with a very complex combination of scenarios, such as multiple sourcing locations and various modes of transportation. Required Qualifications: * A minimum of a Bachelor's Degree * A minimum of 3 years of relevant experience * A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process. Note: This position does not offer relocation assistance. Dow Offers: * A robust total rewards program, including: competitive base pay, variable pay that rewards individual, team, and Company performance, and comprehensive benefits * On-going learning opportunities within a diverse, inclusive and rewarding work environment * Career experiences that can span different Dow businesses and functions with opportunities for personal and professional growth * The chance to work within a global company and interact with colleagues from around the world * Opportunities that spark your imagination and ignite your passion to help others About Dow Dow (NYSE: DOW) combines one of the broadest technology sets in the industry with asset integration, focused innovation and global scale to achieve profitable growth and become the most innovative, customer centric, inclusive and sustainable materials science company. Dow's portfolio of performance materials, industrial intermediates and plastics businesses delivers a broad range of differentiated science-based products and solutions for our customers in high-growth segments, such as packaging, infrastructure and consumer care. Dow operates 113 manufacturing sites in 31 countries and employs approximately 37,000 people. Dow delivered pro forma sales of approximately $50 billion in 2018. References to Dow or the Company mean Dow Inc. and its subsidiaries. For more information, please visit or follow @DowNewsroom on Twitter. As part of our dedication to the diversity of our workforce, Dow is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at or you may call us at 1-800-523-3945. Dow Chemical Company Midland MI

Commercial Documentation Specialist

Chemical Bank