Newcomb and Company - Raleigh, NC
About Us: Founded in 1954, Newcomb and Company is a full-service mechanical contractor providing customers in the commercial, residential, and industrial sectors with innovative, energy efficient heating and air conditioning services, automation and controls, industrial piping, new-construction design and installation, and maintenance and replacement services.
Job Title: Commercial Diagnostic Service Tech
Department: Service Division
Reports to: Service Field Manager
GENERAL PURPOSE OF JOB:
To perform all aspects of commercial diagnostic duties for commercial contract customers. To service HVAC equipment to all Newcomb and Company customers at equipment manufacturers standards. To perform all duties in a professional manner as a front line representative of Newcomb and Company.
PRIMARY DUTIES AND RESPONSIBILITIES:
Must possess a valid driver's license certificate and meet all required physical ability, efforts, and exertions to perform job duties.
To possess or secure an EPA refrigerant certificate within company guidelines.
Ability to work in outdoor weather and temperature extremes designated by company policy.
Report for work each morning at the scheduled time to receive daily work assignments from commercial dispatcher.
To perform on a professional level, all scheduled maintenance and testing to equipment on the contract equipment list.
Operate various measuring and testing equipment required to perform scheduled maintenance and related testing.
Record and report to commercial maintenance dispatcher any possible repairs or further diagnostics needed.
To complete legibly all required check sheets, transfers, time cards, recording of parts used, and paper work necessary to complete a maintenance service.
Responsible to work in a safe manner and maintain all efforts with respect to safety and protection to self, personnel, and all customer and company property.
To remain in contact with commercial dispatch manager and Service Field Manager for information needs and or schedule changes.
To maintain and use company vehicle per all company policies and standards. This includes appearance and maintenance to the inside and outside of the vehicle.
To follow the directions of the Service Field Manager.
SECONDARY DUTIES AND RESPONSIBILITIES:
This listing of Primary and Secondary Duties and Responsibilities is not all-inclusive but rather an outline of job duties and responsibilities.
To restock truck as needed to have adequate approved parts, supplies, and materials on hand.
Participate in training classes; and to enroll in courses to upgrade technical capabilities when applicable.
Develop good communication skills, both oral and written when applicable.
Perform after-hour contract maintenance calls when applicable.
We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer.