Commercial Diagnostic Service Technician

TD Garden Raleigh , NC 27611

Posted 3 months ago

Newcomb and Company - Raleigh, NC

About Us: Founded in 1954, Newcomb and Company is a full-service mechanical contractor providing customers in the commercial, residential, and industrial sectors with innovative, energy efficient heating and air conditioning services, automation and controls, industrial piping, new-construction design and installation, and maintenance and replacement services.

Job Title: Commercial Diagnostic Service Tech

Department: Service Division

Reports to: Service Field Manager

GENERAL PURPOSE OF JOB:

To perform all aspects of commercial diagnostic duties for commercial contract customers. To service HVAC equipment to all Newcomb and Company customers at equipment manufacturers standards. To perform all duties in a professional manner as a front line representative of Newcomb and Company.

PRIMARY DUTIES AND RESPONSIBILITIES:

  • Must possess a valid driver's license certificate and meet all required physical ability, efforts, and exertions to perform job duties.

  • To possess or secure an EPA refrigerant certificate within company guidelines.

  • Ability to work in outdoor weather and temperature extremes designated by company policy.

  • Report for work each morning at the scheduled time to receive daily work assignments from commercial dispatcher.

  • To perform on a professional level, all scheduled maintenance and testing to equipment on the contract equipment list.

  • Operate various measuring and testing equipment required to perform scheduled maintenance and related testing.

  • Record and report to commercial maintenance dispatcher any possible repairs or further diagnostics needed.

  • To complete legibly all required check sheets, transfers, time cards, recording of parts used, and paper work necessary to complete a maintenance service.

  • Responsible to work in a safe manner and maintain all efforts with respect to safety and protection to self, personnel, and all customer and company property.

  • To remain in contact with commercial dispatch manager and Service Field Manager for information needs and or schedule changes.

  • To maintain and use company vehicle per all company policies and standards. This includes appearance and maintenance to the inside and outside of the vehicle.

  • To follow the directions of the Service Field Manager.

SECONDARY DUTIES AND RESPONSIBILITIES:

  • This listing of Primary and Secondary Duties and Responsibilities is not all-inclusive but rather an outline of job duties and responsibilities.

  • To restock truck as needed to have adequate approved parts, supplies, and materials on hand.

  • Participate in training classes; and to enroll in courses to upgrade technical capabilities when applicable.

  • Develop good communication skills, both oral and written when applicable.

  • Perform after-hour contract maintenance calls when applicable.

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer.


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Commercial Diagnostic Service Technician

TD Garden