Work location is flexible. Will require travel periodically to the Main Office in Memphis, TN.
Duties & Responsibilities:
The Salesforce.com Solution Engineer is a member of the Commercial / Wholesale Banking function of the organization and has a direct working relationship to the Marketing CRM function. This position is responsible for the design and implementation of innovative solutions on the Salesforce.com CRM platform that directly support Commercial / Wholesale Banking Sales and Service processes. The candidate has direct experience building solutions on the Salesforce.com ecosystem to include Sales Cloud, Service Cloud, and Marketing Cloud. This candidate must also be able to effectively operate in an agile manner, and has the ability to understand when to apply declarative solution design techniques to deliver solutions.
Requirements Bachelor's Degree in Computer Science or a related field or an equivalent combination of education, training, and experience
Minimum 3-5 years demonstrated experience
Must have strong oral and written communication skills, and be customer focused to understand and appropriately drive innovative solutions
Demonstrated ability to interface effectively and collaborate with peers and management to develop solutions
Demonstrated critical thinking skills, ability to accurately analyze information and make sound decisions.
Demonstrated ability to take initiative and accountability for achieving results.
Banking / financial services experience a plus
o Prefer at least one certification.
Development: Salesforce object model, Lightning SLDS / Components, Apex, VisualForce, Force.com, Workflows
Integration and Connectivity: Data, APIs, ETL and services using platforms and standards like ESB, SOAP, REST, oData
Banking and Financial Services: Domain knowledge related to Commercial / Wholesale Banking, Treasury Management and Contact Center
o Prefer hands on solution experience with at least one of these domains.
Technical Acumen Strong working knowledge of marketing technologies and standards
Business Acumen Strong ability to translate process into solution
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, gender stereo typing, and age. First Tennessee is an EO employer M/F/Vets/Disabled.
Please view Equal Employment Opportunity Posters provided by OFCCP her
First Horizon National Corp.