Commercial Consultant Sr. - Salesforce.Com Solutions Engineer, Sr.

First Horizon National Corp. Memphis , TN 38103

Posted 4 months ago

Work location is flexible. Will require travel periodically to the Main Office in Memphis, TN.

Duties & Responsibilities:

The Solution Engineer is a member of the Commercial / Wholesale Banking function of the organization and has a direct working relationship to the Marketing CRM function. This position is responsible for the design and implementation of innovative solutions on the CRM platform that directly support Commercial / Wholesale Banking Sales and Service processes. The candidate has direct experience building solutions on the ecosystem to include Sales Cloud, Service Cloud, and Marketing Cloud. This candidate must also be able to effectively operate in an agile manner, and has the ability to understand when to apply declarative solution design techniques to deliver solutions.

Requirements Bachelor's Degree in Computer Science or a related field or an equivalent combination of education, training, and experience

  • Minimum 3-5 years demonstrated experience

  • Must have strong oral and written communication skills, and be customer focused to understand and appropriately drive innovative solutions

  • Demonstrated ability to interface effectively and collaborate with peers and management to develop solutions

  • Demonstrated critical thinking skills, ability to accurately analyze information and make sound decisions.

  • Demonstrated ability to take initiative and accountability for achieving results.

  • Banking / financial services experience a plus

Required Skills:

  • CRM: In depth knowledge of Sales Cloud, Service Cloud, Marketing Cloud.

o Prefer at least one certification.

  • Development: Salesforce object model, Lightning SLDS / Components, Apex, VisualForce,, Workflows

  • Integration and Connectivity: Data, APIs, ETL and services using platforms and standards like ESB, SOAP, REST, oData

  • Banking and Financial Services: Domain knowledge related to Commercial / Wholesale Banking, Treasury Management and Contact Center

o Prefer hands on solution experience with at least one of these domains.

Required Abilities:

  • Technical Acumen Strong working knowledge of marketing technologies and standards

  • Business Acumen Strong ability to translate process into solution



  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, gender stereo typing, and age. First Tennessee is an EO employer M/F/Vets/Disabled.

  • Please view Equal Employment Opportunity Posters provided by OFCCP her

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Commercial Consultant Sr. - Salesforce.Com Solutions Engineer, Sr.

First Horizon National Corp.