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Commercial Card Product - Senior Product Manager

Expired Job

Jpmorgan Chase & Co. Chicago , IL 60602

Posted 3 months ago

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Commercial Card Product - Senior Product Manager

Req #: 180087076

Location: Chicago, IL,US

Job Category: Product Management

Job Description:

Commercial Card provides payment solutions to businesses, governments and other institutions for commercial expenditures, including business supplies, maintenance, repair, operational expenses and travel. Our solutions and best practices offer the control, reporting, reconciliation and financial benefits organizations need to streamline payment processes and help turn accounts payable departments into profit centers.

Commercial Card Senior Product Manager


Commercial Card seeks a Senior Product Manager to drive ongoing process and platform enhancements to assist in providing an enhanced client experience while ensuring appropriate controls are in place. The ideal candidate will be a strategic thinker and possess strong project management skills in order to drive a project from inception through delivery. To be successful this individual will build partnerships across cross-functional teams and lines of business. They will then leverage the partnerships to gather input, socialize insights and gain buy-in for solutions.

Core Responsibilities:

  • Directs, manages or participates in large multiple or complex projects/initiatives

  • Manages and directs overall project teams activities and monitors progress

  • Define purpose, clear roles, tasks, milestones, and deliverables; manage the overall project plan and/or ensures deliverables are met.

  • Utilize a rigorous process of defining requirements and project specifications

  • Work with stakeholders to identify and staff project resources

  • Communicate with senior management regarding project progress and recommendations/decisions; develop effective presentations and project update materials suitable for senior executives. Resolve conflict through broad decision making

  • Monitor projects on an ongoing basis, evaluating progress and quality, managing issue resolution process and taking corrective action as necessary

  • Lead the post-implementation review evaluating project results, including client satisfaction

  • Assist to develop and drive strategy to enhance servicing processes

  • Development of product features by collaborating with key stakeholders

  • Own and proactively identify issues and drive resolutions end-to-end

  • Build and maintain relationships with key partners and senior stakeholders

  • Engage and support communication activities with senior stakeholders

  • Develop business cases and communicate product strategy to senior audiences

  • Agile management of product requirements

Required Skills

  • BA/BS degree (MBA preferred)

  • Minimum of 5 years of relevant work experience

  • Awareness and practical understanding of current technologies, and their application

  • Established track record of delivery of results in a complex environment

  • Demonstrated strong ability to analyze problems, design solutions, and communicate effectively and confidently (both verbal and written) with relevant stakeholders to gain buy-in

  • Ability to translate system capabilities into end customer (client/cardholder) value points

  • Project and Time Management Skills; well-organized, structured approach, ability to achieve tight timelines on complex deliverables

  • Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment

  • Flexibility/adaptability (ability to change direction based upon team and stakeholder consensus)

  • Proficient in Microsoft Office Suite (MS Excel, MS Project and PowerPoint tools)

  • Familiarity with Agile project development methodologies

Preferred Skills

  • Commercial Credit Card Experience

  • Working knowledge of JIRA

  • Process automation experience

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Commercial Card Product - Senior Product Manager

Expired Job

Jpmorgan Chase & Co.