Commercial Card - Product Delivery Manager - Payments - Vice President

JobID: 210530296

Category: Product Portfolio & Delivery

JobSchedule: Full time

Posted Date: 2024-06-24T19:21:58+00:00

JobShift:

Base Pay/Salary: Jersey City,NJ $117,800.00-$185,000.00

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Payment's Commercial Card business, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination

• Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements

• Manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners

• Build - assist in the development, launch, maintenance and training of an Innovation Governance Framework (IGF) inside the Commercial Card business

• Guide - guide in-scope product, partnership, project and event initiatives for assigned solutions sponsors and functional partners through key milestones of the IGF, connecting initiative owners to required teams and workflows (TPO, NBIA/PSCM, RTL, etc.), ensuring document/artifact storage, etc.

• Advise - advise assigned solutions teams + functional partners as their single point-of-contact into the IGF workflow (ex, CC Master Calendar questions, Cabinet update scheduling, process feedback, etc.)

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area

• Demonstrated ability to execute operational management and change readiness activities

• Strong understanding of delivery and a proven track record of implementing continuous improvement processes

• Experience in product or platform-wide release management, in addition to deployment processes and strategies

• Ability to develop presentation decks, reports, and dashboards

• Excellent communication skills (written and verbal)

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics

• Experience in Commercial Card or B2B payments industry preferred

• Experience in Agile project management methodology preferred