Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Commercial Bank-Business Continuity Transformation Director- Ed/Md

Expired Job

Jpmorgan Chase & Co. Dallas , TX 75201

Posted 3 months ago

Apply Now

Commercial Bank-Business Continuity Transformation Director- ED/MD

Req #: 180074050_2

Location: Dallas, TX,US

Job Category: Project Management

Job Description:

Business Continuity Transformation Director for the Commercial Bank

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. JPMorgan Chase & committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles, which include fully paid parental leave time, health care insurance and retirement benefits.

Commercial Banking (CB) serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion. The Firm's broad platform positions the Commercial Bank to deliver extensive product capabilities - lending, treasury services, investment banking, and asset management - to meet our clients' domestic and international financial needs.

Position Overview

The Director is a position within the CB Chief Administrative Office team and will report to the Head of Business Continuity for the Commercial Bank and lead the design and management of a CB Virtual Command Center with real-time monitoring of critical client-facing and internal service delivery. The purpose of the virtual command center will be to provide an integrated view across systems and processes from lines of business to proactively manage operational delivery for CB clients.

Core Responsibilities

  • Directly shape and manage the end-to-end vision, roadmap and creation of an integrated virtual Command Center to proactively manage the CB client experience

  • Think strategically and tactically, to design and implement deliverables, with the flexibility to adjust to new innovations, regulations and priorities

  • Exhibit ownership in managing partnerships and consulting with business and technology stakeholders to deliver a state of the art Virtual Command Center

  • Learn the businesses that we serve, to inform the work we do

  • Conduct consistent listening tours and environmental study sessions of our businesses

  • Track business evolution practices to match the on-going development and operation of the Command Center

  • Document end-to-end transaction flows for inbound and outbound transactions to define workflow interdependencies in systems and processes

  • Identify systemic intersections, dependencies, and key deadlines in delivery of products and SLAs

  • Create the ability to monitor and identify real-time client impacts related to production disruptions including connection to proactive communications

  • Develop client and system modeling capabilities to project the assess the progression of impacts from a sustained disruption

  • Leverage client experience data to evaluate products, SLAs, and optimize infrastructure

  • Create analytical capability to analyze individual client use of products and services

  • Bachelor's Degree

  • 10+ years financial services experience with 10 years or more of experience in workflow design, technology implementations, or integrated data management across production systems.

  • Strong working knowledge of treasury products and services and banking operations.

  • Experience coordinating cross line-of-business initiatives for a complex business.

  • Ability to build relationships and provide consultation related to information management and client delivery.

  • Demonstrated experience making independent critical fact based decisions while understanding the appropriate escalation points

  • Strong organization, attention to detail, time management, planning skills and the ability to handle multiple competing priorities

  • Ability to review documentation and provide executive summary overviews and trending analysis for internal and external audiences

  • Demonstrated ability to communicate effectively to multiple levels of management, both written and verbal

  • Strong influencing and negotiation skills

  • Knowledge of risk management and business resiliency tools

  • Ability to lead, challenge and adopt a changing business landscape

  • Ability to focus on the key issues and drive initiatives to conclusion

  • Strong relationship management skills

  • Proficient with Microsoft PowerPoint and Excel

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Managing Director Wholesale Transformation Lead For Kyc Commercial Banking Group

Jpmorgan Chase & Co.

Posted 5 days ago

VIEW JOBS 11/16/2018 12:00:00 AM 2019-02-14T00:00 Apply Now Managing Director - Wholesale Transformation Lead for KYC, Commercial Banking Group Req #: 180050454_1 Location: Dallas, TX,US Job Category: Operations Job Description: WholesaleTransformation Lead for KYC, Managing Director JPMorgan Chase &Co. (NYSE: JPM) is a leading global financial services firm with assets of $2trillion and operations in more than 60 countries. The firm is a leader ininvestment banking, financial services for consumers, small business andcommercial banking, financial transaction processing and asset management. Position Overview The Wholesale Transformation Lead for KYC is asenior position within JPMorgan Chase leading a dedicated team through theexecution of an aggressive "clean sheet" transformation of end-to-end KYCfunctions across the firm. The role requires a results-focused, visionary,influential and process-disciplined leader to deliver efficiently against anextensive future-state roadmap in partnership with all Wholesale businesses atJPMorgan Chase including the Corporate & Investment Bank ("CIB"),Commercial Banking ("CB"), Consumer & Community Banking ("CCB") as well asAsset & Wealth Management ("AWM"). This senior role willbe responsible for coordinating multi-year implementation efforts across linesof business consisting of business requirements gathering, solutioning, projectmanagement, delivery of activity, governance, and benefits realization tracking.In addition to partnering with Wholesale business leaders to execute againstthe future-state vision, this lead will also be required to collaborate with adiverse set of stakeholders across Technology, Data, Risk and Compliance functionsin order to ensure the delivery of a comprehensive, best-in-class KYCexperience for clients. As the WholesaleTransformation Lead for KYC, you will be tasked with maintaining a strategicand innovative mindset throughout delivery while managing relationships withand presenting regularly to steering committees and senior executives acrossthe organization. Responsibilities * Manage the end-to-end Wholesale KYC Transformationvision and roadmap * Act as a product owner for target statecapabilities to ensure their timely, quality, and cost-effective delivery * Think strategically and tactically todesign and implement deliverables, with the flexibility to adjust to newinnovations, regulations, and priorities * Partnerwith LOB KYC program leads to execute transformation within Wholesalebusinesses * Workclosely with cross-functional stakeholders across the firm, including:Risk/ Compliance, Technology, Data, Sales and Finance * Develop high level understanding /documentation of current state and future state internal processes across thechannels impacted by recommendations * Communicate at an executive level toprovide regular updates to senior leadership of the firm, includingpresentations, executive summaries, and summary metrics Qualifications * Previous expertise and a true passionfor process innovation, design, and technology with proven success deliveringcomplex, large scale initiatives * Must have 10+ years of experiencedesigning and successfully leading large scale operational programs; experiencewithin large Financial Services firms preferred * Bachelor's degree required; MBA orrelated Masters Degree is a plus * Demonstrated experience managing andcollaborating with multiple teams, coordinating across differentcross-functional initiatives, and reaching consensus with diverse stakeholders * Excellent judgement and independentdecision-making ability * Relevantexperience in the following areas is preferred: technology integration and technologicalinnovation, project management, strategic management, operational risk andcontrol * Leadershiproles in Management Consulting is a plus Jpmorgan Chase & Co. Dallas TX

Commercial Bank-Business Continuity Transformation Director- Ed/Md

Expired Job

Jpmorgan Chase & Co.