Commercial Associate

Title: Commercial Lines Customer Service Representative-Onsite Term:

Direct Hire Opportunity Hours - M-F 8:00-5:00 Salary: $62,400-$72,800 (Depends on Experience) (Includes Employee Benefits) Location: Portland, Oregon 97223 Compensation also includes the following employee benefits: Group Health Policy (100% of employee-only cost covered by employer) Group Life & Disability Policy (100% covered by employer) Profit-Sharing Plan (100% contribution by employer) upon vesting Paid vacation days accrued based on tenure with company Requirements Recent commercial lines support experience Active P&C License Duties will include (but are not limited to): phone interaction and in-person interaction with current customer base.

Interaction involves fielding customer requests, agency management documentation, processing of policy changes, billing inquiries and answering general policy questions. interaction with HawkSoft agency management system involving new business policy declarations, renewal policy declarations, policy changes, cancellations, etc. the administration of an existing commercial book of business. The primary focus will be the handling of our existing, small accounts division. This role will also be involved in a support capacity with larger commercial accounts. providing personal lines customer service duties.

For account rounding of commercial clients and our large personal lines book of business, this is vital to our value offering. involvement in team office meetings. Meetings focus on reviewing new accounts written, policies recently lost, office / workflow improvements, customer / carrier challenges, recent customer claims, etc.