Commercial Account Manager, Collaboration Specialist

Job Summary

This role is responsible for developing and nurturing strategic partnerships with top-tier commercial clients, serving as a trusted advisor, and aligning solutions with their overarching business goals. The role contributes to sales policies and targets, engaging with internal teams for effective solutions.

Responsibilities

• Work with the HP Personal System sales team to penetrate existing and accounts to drive collaboration solutions

• Coordinates and owns account plans for strategic commercial accounts, focusing on larger deals, portfolio management, and selling the organization's offerings.

• Identifies customer requirements, maps with the organization's capabilities, and chooses the respective direct/indirect supply chain.

• Builds professional relationships with clients up to the executive level and develops a core understanding of unique business needs.

• Engages with partners to improve win rates on selective deals; achieves and manages quarterly, half-yearly, and yearly sales quotas.

• Develops and executes sales strategies and territory account plans to drive significant revenue growth and expand market share.

• Leads contract negotiations with clients to secure profitable deals while maintaining positive relationships.

• Monitors and analyzes sales performance metrics, identifying areas for improvement, and implementing corrective actions.

• Enters and updates opportunities in the pipeline tool; recommends and implements pipeline management practices.

• Leverages existing opportunities to expand into multiple business units within the account.

• Conducts regular business reviews with clients to assess their satisfaction, gather feedback, and identify areas for improvement.

Education & Experience Recommended

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

• Typically has 4-7 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field or an advanced degree with 3-5 years of work experience.

Preferred Certifications

• Certified Technology Sales Professional (CTSP)

Knowledge & Skills

• Business Development

• Business To Business

• Cold Calling

• Conflict Resolution

• Customer Relationship Management

• Marketing

• Outside Sales

• Product Knowledge

• Sales Development

• Sales Management

• Sales Process

• Sales Prospecting

• Sales Territory Management

• Selling Techniques

• Upselling

Cross-Org Skills

• Effective Communication

• Results Orientation

• Learning Agility

• Digital Fluency

• Customer Centricity

Impact & Scope

Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity

Responds to moderately complex issues within established guidelines.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

HP offers a comprehensive benefits package, including:

• Dental insurance

• Disability insurance

• Employee assistance program

• Flexible schedule

• Flexible spending account

• Health insurance

• Life insurance

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The typical base pay range for this role across the U.S. is $104,280 - $160,590 annually with additional opportunities for pay in the form of bonus and/or equity. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.