Commercial Account Executive

Talk Desk Lehi , UT 84043

Posted 3 months ago

At Talkdesk, we are the disruptors of an antiquated multi-billion dollar industry. Our born and bred cloud product is changing the way our customers service their customers. With more than 50% of our headcount dedicated to research and development (R&D), we are able to innovate and optimize our product at an exponential rate. Our software has been recognized by Gartner, Frost & Sullivan, Forrester, and Forbes as being on the bleeding-edge. Our fast-paced environment allows those who are gritty, driven and opportunistic to thrive. If you want to join a hyper-growth company impacting an evolving industry, then come enjoy the ride.


  • Manage prospects from delivery from our Sales Development Representatives (SDR) to the handoff to our Professional Services Team with the ability to articulate our value proposition, navigate objections and foster relationships

  • Collaborate with our Client Services, SDR and Marketing teams to optimize sales and customer satisfaction

  • Cultivate lasting business relationships with customers through consultative sales tactics and effective account management practices

  • Accelerate our growth in our commercial account market segment

  • Smoothly transition newly acquired customers over to our Customer Success team to optimize customer retention

  • Build and manage a pipeline of leads from prospect to close

  • Use to maintain excellent records

  • Meet and exceed monthly sales revenue goals

  • Help to solidify the competitive posture of Talkdesk


  • BA/BS degree

  • 2-4 years of experience in sales functions - preferably 2+ years in SMB Sales for technology products

  • 2+ years experience working in the SaaS industry

  • Proficient with web-based demo software and tools

  • Stellar work ethic, passion for closing and exceptional drive

  • Strategic thinker with the ability to execute both short-term and long-term sales plans

  • Strong interpersonal skills and willingness to excel in a team-oriented atmosphere

  • Strong planning, writing, presentation and communication skills

  • Ability to work in an open office environment and to provide and receive feedback professionally

  • Experience selling to C-level executives and track record of closing deals exceeding $50K ARR

  • Consistent track record of quota achievement

The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.

Are you legally eligible to work in the United States?NoYes

In the future, will you require visa sponsorship for employment at Talkdesk?NoYes

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Commercial Account Executive

Talk Desk