Combo Family Service Sales Manager

Service Corporation International Houston , TX 77020

Posted 2 months ago

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

We currently have an opportunity available for a motivated and qualified sales leader for the position of Family Service Sales Manager to support Earthman Resthaven Funeral Home & Cemetery (Houston, TX - Major West).

Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

JOB RESPONSIBILITIES

Staff Management and Leadership

  • Meet and exceed established location sales quotas

  • Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures

  • Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers

  • Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

Market Share

  • Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community

  • Analyze and be aware of competitor pricing

  • Plan and participate in community events designed to develop prospects and heighten awareness of the location

Expense Management

  • Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws

  • Approve all discounts offered to customers

  • Prepare reports that demonstrate compliance with financial controls

Operations Support

  • Maintain all marketing materials, training manuals, sales equipment and other sales supplies

  • Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies

  • Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public

Compliance

  • Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure

  • Ensure compliance of sales practices with federal, state/provincial and local regulations

MINIMUM REQUIREMENTS

Education

  • High school or equivalent

  • Bachelor's degree preferred

Experience

  • Sales experience not required

  • Sales Counselor and sales supervisory experience preferred

  • Experience presenting, training, coaching and motivating salespeople and sales forces a plus

Licenses

  • Valid state/province driver's license with good driving record

  • Insurance license as required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

  • Working knowledge of Windows-based PC environment and MS office applications

  • Knowledge of Customer Relationship Management systems a plus

  • Ability to maintain confidentiality

  • Ability to work beyond standard business hours when necessary to service customers

  • Ability to set goals for employees that are challenging but achievable

Postal Code: 77060

Category (Portal Searching): Sales

Job Location: US-TX - Houston

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Case Manager Family Unification Program

Harris County

Posted 1 week ago

VIEW JOBS 11/26/2020 12:00:00 AM 2021-02-24T00:00 Position Description The Case Manager assists clients with a range of concerns including, but not limited to, housing stability needs, financial assistance, location of shelter or housing, and job preparedness. Duties and Responsibilities: * Completes in person interviews to address a degree of problems through the completion of comprehensive assessments * Secures information such as medical and social factors that contribute to the client's situation * Assists clients who have issues including but not limited to neglect, abuse, domestic violence, mental health, homelessness, chemical addiction, trauma, aging out of foster care, child protective services, and parental substance abuse * Completes required documentation * Enters data in database including case notes, assessments, e-mail, reports etc. * Completes required paper work for Harris County Procedures In field work, phone and or virtual meetings; * Including but not limited to monthly home and or phone and or virtual visits with clients, land lord contact, Housing Authority, social service agencies, check delivery, housing search, meet with clients at encampments, meetings, trainings, attend court, and shelter visits etc. * Attends meetings, trainings, communicates with direct reports, reads e-mail, policy and procedures locating resources in the community * Refers and links clients to services * Performs disaster related assignments and or other duties assigned Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call (713) 274-5445 or emailADACoordinator@bmd.hctx.net Requirements * Bachelor's Degree in Social Work, Sociology, Psychology or related field; and * One (1) year of experience working with vulnerable populations or the homeless * Valid driver's license (Texas upon hire), reliable transportation and auto liability insurance * Working knowledge of the National Association of Social Workers (NASW) Code of Ethics as a guide to decision making and promote ethics and values to the social work profession * Knowledge of the Housing First Model: * Housing First is a homeless assistance approach that prioritizes providing permanent housing to people experiencing homelessness, thus ending their homelessness and serving as a platform from which they can pursue personal goals and improve their quality of life. This approach is guided by the belief that people need basic necessities like food and a place to live before attending to anything less critical, such as getting a job, budgeting properly, or attending to substance use issues * Additionally, Housing First is based on the theory that client choice is valuable in housing selection and supportive service participation, and that exercising that choice is likely to make a client more successful in remaining housed and improving their life * Ability to engage clients and exhibit compassion * Ability to use critical thinking skills to assess and assist clients. Ability to work with the homeless NOTE:To qualify for this position, required education, experience, knowledge, and skills must be clearly documented on your application's employment history. You may attach a resume to the application as supporting documentationbutONLY information stated on the application will be used for consideration. "See Resume"will not be accepted for qualifications. Preferences * Master's Degree in Social Work * One (1) of year of experience working in the Child Protective Services Sector or one (1) year of experience working with foster children and or families involved in the Child Protective Services system General Information WORK ENVIRONMENT: * Cubical work space * Field work * Some sedentary work, driving to complete field work including driving a Harris County Car and or your own vehicle * Field work can include, but not limited to home visits, agency visits, and or verify homeless status HOURS: * Monday - Friday / 8:00 A.M. - 5:00 P.M. * Weekends (if necessary) SALARY: * Commensurate with Experience * Based on 26 Pay Periods Due to a high volume of applications positions may close prior to the advertised closing date Harris County Houston TX

Combo Family Service Sales Manager

Service Corporation International