College Credit Plus Records Clerk

Position Title College Credit Plus Records Clerk Job Description

The Records Clerk for the College Credit Plus (CCP) Program at Ashland University will be responsible for managing and maintaining accurate records and documentation for students applying to and enrolled in the CCP program. This role requires a high level of organization, attention to detail, and the ability to handle sensitive information with confidentiality. The Records Clerk will support the program's administrative functions, ensuring compliance with state and institutional policies.

• Organize and file physical and electronic student records and other documents related to the CCP program.

• Provide assistance for students with the enrollment and registration process at high schools.

• Input and verification of ACT scores, transcripts, high school, contact information, book information, enrollment, state required forms, and SSID number.

• Support scalable solutions for a digital common CCP application and advising process.

• Track Option A enrollment for self-pay students and Option B for home school and private school students.

• Copy records and student requests for CCP advisors.

• Assist the CCP Director with administrative tasks as needed.

• Schedule and coordinate meetings, appointments, and events related to the CCP program.

• Generate reports for director, faculty, and administrators and assist in preparing data for state reporting and compliance audits.

• Collect transcripts and CV's from adjunct instructors and collaborate with internal departments that need this information.

• Prepare and distribute communications, such as emails to students with account set-up instructions, and newsletters and informational materials to stakeholders.

• Distribute course outcomes and student grade reports to high schools.

• Ensure compliance with FERPA (Family Educational Rights and Privacy Act) and maintain the confidentiality and security of student records at all times.

• Perform other duties as assigned to support the successful operation of the CCP program.

Required Qualifications

• High School diploma or equivalent

• Previous experience in records management, administrative support, or a related field, preferably in an educational setting

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with database systems

• Strong organizational skills and attention to detail

• Excellent written and verbal communication skills

• Ability to handle confidential information with discretion

• Customer service-oriented with the ability to work collaboratively with students, faculty, and staff

Preferred Qualifications

• Associate degree or higher preferred

Physical Demands Anticipated Start Date of New Hire 07/01/2024 Anticipated Number of Hours Working per Week 40 Shift Required? First

Job Duties

Posting Detail Information

Posting Number S811P Number of Vacancies 1 Desired Start Date 07/01/2024 Job Open Date 06/18/2024 Job Close Date Open Until Filled Yes Special Instructions to Applicants Quick Link for Internal Postings https://jobs.ashland.edu/postings/6147