College Advisor, College Of Communications (Student Services Professional II)

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The Academic Advising Center is the home for Undergraduate General Education Advising and for undeclared students. Our mission is to work in a collaborative partnership with students, a shared responsibility, where the advisor and student are equally invested in the educational process and holistic development of the student. We are seeking an exceptional individual to join our team as the College Advisor, College of Communications (Student Services Professional II). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

The College of Communications is committed to advancing a democratic society by preparing students to perform in communications-related professions. Under general supervision of the Associate Dean of the College with support from the Director of Academic Advising, the College Advisor will provide comprehensive, relational, and holistic academic advising to undergraduate students.

As a team member of the California State University, Fullerton (CSUF) academic advising community, the College Advisor will support all students to successfully navigate their academic journey, starting at matriculation through graduation. Will strive to create and promote a positive university experience for each student, and support in achieving CSUF's commitment to student success.

The College Advisor cultivates a strong understanding of student development, student support, and student success to effectively communicate with students in the rapidly changing communication environment. Leveraging comprehensive, relational, and holistic academic advising strategies to students with diverse experiences, assists in the implementation and personal delivery of various academic advising programs and strategies. Will advocate for the advising needs of students that contribute to their successful enrollment, engagement, and completion of their educational goals.

As a member of the academic advising team, the College Advisor will participate in learning activities, particularly in inclusive and equitable practices for student success. Will engage in professional development and lifelong learning of knowledge and skills in academic advising, tools, technologies, and best practices.

Will be asked to understand and apply student success strategies, establish working relationships with academic departments, colleges, university services, programs, offices, and all advising teams for the purpose of creating a seamless university advising environment while conducting all actions with exceptional customer service. The College Advisor will seek to identify core challenges, propose solutions, and effectively communicate with staff, faculty, students, and academic leaders as appropriate. Other duties as assigned.

Essential Qualifications

Bachelor's degree or the equivalent from an accredited four-year college or university in one of the behavioral sciences, public administration, business administration or a job-related field and two years of professional experience in one of the student services program areas or a related field. A master's degree in a job-related field may be substituted for one year of professional experience. Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.

General knowledge of the methods and problems of organizational management, research, and interview techniques. Ability to interpret and apply program rules and regulations, obtain factual and interpretative information through interviews, and advise students individually and in groups on complex student-related matters.

Ability to reason logically and use initiative in planning work assignments and in implementing long-range program improvements. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public.

Ability to analyze complex situations accurately and adopt effective courses of action. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and of the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications

Demonstrated experiences working with a diverse student population (e.g., race/ethnicity, gender, first-gen status, economic, sexual orientation, religions, age, etc.) Knowledge of accredited 4-year higher education institutions' general education academic requirements and policies. Competence of following all university policies, procedures, and guidelines, including safety, civility, information security, and non-discrimination policies and procedures. Proficiency in using common software and programs (e.g., Office 365) Proficiency in using relevant student engagement platforms and tools (e.g., Navigate, video production tools) (EAB Navigate, Ellucian Degree Audit, etc.) Two years of advising or advising-related (e.g., peer advising or graduate student assistant advising) experience with undergraduate students in a higher education setting.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Additional Information

California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Advertised: Feb 08 2024 Pacific Standard Time

Applications close: Mar 28 2024 Pacific Daylight Time