Resurgens Orthopaedics Woodstock , GA 30189
Posted 3 weeks ago
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Job Type
Full-time
Description
Review A/R monthly and follow up on each outstanding balance.
Contact patients regularly through phone calls and letters to arrange payments on account balances.
Review accounts and reports for insurance denials, follow up denied claims with corrections and appeals as necessary (office claims).
Obtain and forward necessary information to the insurance company for appeals
Complete requests for additional information and follow up with insurance company or patient as needed.
Make payment arrangements with all self pay patients prior to initial appointment.
Complete paperwork for outside Collections, pull chart, and review with physician.
Maintain a daily batch and turn in to supervisor.
Identify and correct demographic, charge entry, and posting errors.
Follow up on returned mail.
Review copies of encounter forms and report discrepancies to supervisor. Remove account "flags" when necessary.
Identify claim denial trends and report to supervisor.
Process refund requests and forward to Accounting department.
Report to front office area when requested to help facilitate patient understanding of transactions.
Summary
The Patient Accounts
Requirements
Qualifications
Medical collection experience
Medical office experience
Familiarity with EHR systems
Knowledge of medical terminology, medical records, and medical coding
These qualifications are essential for success in the role of Patient Accounts
Job Type: Full-time
Resurgens Orthopaedics