Collector

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Job Type

Full-time

Description

Review A/R monthly and follow up on each outstanding balance.

• Contact patients regularly through phone calls and letters to arrange payments on account balances.

• Review accounts and reports for insurance denials, follow up denied claims with corrections and appeals as necessary (office claims).

• Obtain and forward necessary information to the insurance company for appeals

• Complete requests for additional information and follow up with insurance company or patient as needed.

• Make payment arrangements with all self pay patients prior to initial appointment.

• Complete paperwork for outside Collections, pull chart, and review with physician.

• Maintain a daily batch and turn in to supervisor.

• Identify and correct demographic, charge entry, and posting errors.

• Follow up on returned mail.

• Review copies of encounter forms and report discrepancies to supervisor. Remove account "flags" when necessary.

• Identify claim denial trends and report to supervisor.

• Process refund requests and forward to Accounting department.

• Report to front office area when requested to help facilitate patient understanding of transactions.

Summary

The Patient Accounts

• Collector position requires a strong foundation in medical collection and medical office experience. Proficiency in EHR systems is essential for managing patient accounts efficiently. The ideal candidate will have a solid understanding of medical billing processes to ensure timely and accurate account collections.

Requirements

Qualifications

• Medical collection experience

• Medical office experience

• Familiarity with EHR systems

• Knowledge of medical terminology, medical records, and medical coding

These qualifications are essential for success in the role of Patient Accounts

• Collector.

Job Type: Full-time