Collector, Patient Financial Services, Days

Responsibilities

The Collector is responsible for the timely and complete disposition of assigned accounts through detailed follow-up /contact with payers, payer websites, physician office and patients. Complete disposition includes the resolution of assigned hospital accounts.

Utilizes analytical skills to ensure timely and accurate reimbursement. Works to achieve Norton Healthcare goals which include, but are not limited to: A/R Days, Cash Collection Goal, Revenue Recovery Percentage, Bad Debt Goal, assigned work queues at zero, etc. Also responsible for achieving individual quality and productivity goals.

This position has the opportunity to work from home. You may be asked to complete training at a Norton Healthcare facility or be able to come to a Norton Healthcare facility for business purposes. Employees in this role must reside in Kentucky or Indiana

Qualifications

No experience required. We provide comprehensive on the job training. If you want to learn more about the role, are passionate about taking care of patients and our community, we encourage you to apply or reach out to recruitment@nortonhealthcare.org to learn more.

Desired:

• One year in high volume, multi-facility insurance collection.