Job ID: MAM000730
At Mammotome, we are committed to providing best-in-class technology to help clinicians accurately diagnose breast cancer. We provide clinicians devices spanning the breast cancer diagnostic care continuum from tissue biopsy to accurate lesion removal, never forgetting that at the heart of each breast cancer diagnosis is the patient. Through our ever-expanding product portfolio we strive every day to improve the patient's journey and achieve better outcomes. Headquartered in Cincinnati, Ohio, the Mammotome brand is sold in over 50 different countries throughout the world.
The Collection Specialist is responsible for the collection of Accounts Receivable within their assigned portfolio. This position utilizes business and reporting systems to identify customer payment trends and potential bad debt and identifies the root cause of payment issues and takes appropriate action to turn receivables into cash. This position will interact with Sales, Customer Service and Field Service to shorten the Order to Cash process.
Makes daily phone calls, sends emails and makes other contact with assigned customer accounts.
Resolves customer disputes, billing errors and negotiate solutions.
Identifies high risk and deteriorating accounts.
Escalates problem accounts to the Credit and Collections Manager for additional action.
Prepares ad-hoc and routine reports.
Other duties as assigned.
Minimum 2 years of collections or related experience
Minimum 2 years SAP experience within the collection's functions
Experience collecting against large US Corporate entities
Desired Education, Experience, Skills
Excellent communication skills, both written and verbal
Proficient in computer system-based tools including SAP, Microsoft Office applications, presentation, e-mail, web browsers and spreadsheet software. Able and willing to learn and apply other software packages as needed.
Ability to gain followership and drive results
Positive attitude and ability to work closely with entire leadership team to drive change, continuous improvement, and engagement throughout the organization
The capacity to plan, organize, & complete projects on time. Excellent project management skills and ability to juggle multiple responsibilities and deadlines
Ability to lead teams and drive change in a matrix organization
Action oriented individual who is highly proactive at solving problems and obtaining results.
True love of continuous improvement, measuring results and problem solving.
Team player who can work well across a global organization
Willingness to learn the complexities of working in a Diagnostic industry where compliance to regulation is a must.
Diversity & Inclusion
At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page
Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
Danaher Corporation Overview
Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.
Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.