Collections Specialist##Cincinnati, Ohio

Danaher Cincinnati , OH 45201

Posted 3 weeks ago

Job Description:

Job ID: MAM000730

About Us

At Mammotome, we are committed to providing best-in-class technology to help clinicians accurately diagnose breast cancer. We provide clinicians devices spanning the breast cancer diagnostic care continuum from tissue biopsy to accurate lesion removal, never forgetting that at the heart of each breast cancer diagnosis is the patient. Through our ever-expanding product portfolio we strive every day to improve the patient's journey and achieve better outcomes. Headquartered in Cincinnati, Ohio, the Mammotome brand is sold in over 50 different countries throughout the world.

Description

The Collection Specialist is responsible for the collection of Accounts Receivable within their assigned portfolio. This position utilizes business and reporting systems to identify customer payment trends and potential bad debt and identifies the root cause of payment issues and takes appropriate action to turn receivables into cash. This position will interact with Sales, Customer Service and Field Service to shorten the Order to Cash process.

Major Responsibilities

  • Makes daily phone calls, sends emails and makes other contact with assigned customer accounts.

  • Resolves customer disputes, billing errors and negotiate solutions.

  • Identifies high risk and deteriorating accounts.

  • Escalates problem accounts to the Credit and Collections Manager for additional action.

  • Prepares ad-hoc and routine reports.

  • Other duties as assigned.

Job Requirements

Qualifications

Education:

  • High School Diploma or GED

Experience/Skills:

  • Minimum 2 years of collections or related experience

  • Minimum 2 years SAP experience within the collection's functions

  • Experience collecting against large US Corporate entities

Desired Education, Experience, Skills

Education:

  • Associates degree in a related field

Experience/Skills:

  • Experience in a healthcare or medical field

Competencies/Behaviors

  • Excellent communication skills, both written and verbal

  • Proficient in computer system-based tools including SAP, Microsoft Office applications, presentation, e-mail, web browsers and spreadsheet software. Able and willing to learn and apply other software packages as needed.

  • Ability to gain followership and drive results

  • Positive attitude and ability to work closely with entire leadership team to drive change, continuous improvement, and engagement throughout the organization

  • The capacity to plan, organize, & complete projects on time. Excellent project management skills and ability to juggle multiple responsibilities and deadlines

  • Ability to lead teams and drive change in a matrix organization

  • Action oriented individual who is highly proactive at solving problems and obtaining results.

  • True love of continuous improvement, measuring results and problem solving.

  • Team player who can work well across a global organization

  • Willingness to learn the complexities of working in a Diagnostic industry where compliance to regulation is a must.

Diversity & Inclusion

At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page

Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.

Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Retail Sales Specialist Cincinnati

REI

Posted 3 days ago

VIEW JOBS 10/14/2019 12:00:00 AM 2020-01-12T00:00 Posted Date: Oct-13-2019 Job ID: 16023 Job Function: Retail Sales City: Cincinnati State: Ohio Store: Cincinnati What's cool about this job You will serve on a team whose job is to help REI, the nation's largest consumer co-op, engage with all of its audiences. You will contribute to the success of REI by processing purchase transactions, selling memberships and other REI products and services to customers, supporting our 100% satisfaction guarantee by processing customer returns, and completing other unique customer service functions. You will maintain a working knowledge of REI products and services and use this knowledge to sell products, services, and memberships to our customers. You help to maintain the store visual standards and assist in keeping the floor stocked with merchandise. REI employees pride themselves on living the REI values: balance, authenticity, quality, service, respect, and integrity. Sound interesting? Keep reading to learn more about this position and life at REI. * Supports customers by responding to product, membership and REI service questions, general inquiries and customer feedback. * Effectively helps to prepare the store: maintains and stocks work areas making sure all items are accurately priced. * Works with store management, visual merchandising point person, and Sales Leads to maintain visual standards. * Promotes the sale of REI goods and services as well as engaging in the steps of REI's Sales and Service Training. * Provide customers with product, membership and service information including but not limited to the REI Mastercard program. * Processes purchase, membership, service and return transactions at the register in alignment with REI's 100% satisfaction guarantee. Collect payment for goods, make change, and distribute receipts. * Performs unique transactions such as special orders, Outdoor School registration, special ticket sales, and store mail-outs. * Identifies, research, and resolve customer issues. * Supports Retail Store Pick-Up by assisting with the receipt of product from truck and processing customer pick-up. * Maintains customer and employee hold area by keeping the area organized and removing items that are beyond the hold dates. * Additional duties as assigned Bring your passion and expertise Do you aspire to adventure? Do you thrive in the outdoors and want to help others do the same? Bring your passion to REI and help fulfill our mission to educate, inspire and outfit our customers for a lifetime of outdoor adventure and stewardship! Here are some qualities we look for in our Sales Specialists: * Previous retail store experience (preferred) * Actively participates and collaborates with others on one's own team and across REI for the achievement of business goals. * Flexible in one's viewpoints and positions in order to support the direction taken by others at REI. * Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities. * Consolidates information from various sources including feedback from others to reach sound decisions. * Effective communication skills. * Builds rapport with all kinds of people inside and outside the organization. * Knowledgeable of outdoor activities in assigned department. * Considers the ultimate impact of decisions and actions on internal and external customers. * Works smart by setting effective work goals, establishing priorities, and planning well in order to produce quality work. * Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals. * Acts upon opportunities and involves and influences others in the accomplishment of worthwhile organizational goals. * Availability to work a flexible schedule based on business needs, including evenings and weekends. At REI we offer an enviable work environment that has been recognized on the "100 Best Companies to Work For" list since the award's inception – 22 years in a row! Sure, we work hard, but it's balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place. With more than 150 retail locations (and growing), REI offers unique competitive benefits to its more than 13,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more. REI is an Equal Opportunity Employer REI Cincinnati OH

Collections Specialist##Cincinnati, Ohio

Danaher