Tyler Technologies Yarmouth , ME 04096
Posted 2 weeks ago
Description
Tyler Technologies is growing, and we are looking to hire a Collection Specialist to join our corporate finance team. This position is responsible for a portfolio of customers which is made up of City, State and Local Government entities. The ideal candidate will have prior high-volume call experience with strong negotiation and customer service skills.
Responsibilities
Interact professionally with external customers on all collection issues, including making collection calls.
Work with other members of the collections team to determine and carry out the best method to resolve delinquent accounts.
Provide statements, invoices and information to internal and external customers as needed to assist in resolving collection issues.
Create and maintain positive relationships with external customers and internal partners to assist in timely payments and customer issue resolution.
Prioritize and complete multiple collection efforts in a timely manner.
Qualifications
Associate degree or equivalent work experience.
Call experience
Accounting background is helpful.
Microsoft Office experience.
Strong communication and customer service skills
Tyler Technologies