Collections Specialist

The Collector is responsible for handling all parts of insurance claims and denials, as well as checking the status of claims. Performs on a daily basis, the billing, follow-up, and collection efforts necessary to relieve patient accounts for a collectible status. Assists admitting personnel in the areas of insurance verification. Assists patient and families with financial arrangements. Takes an active role in attaining and maintaining AR days of 72 - 75. Generates computer reports as needed. Prepares the daily cash deposit and assures the daily posting of cash to patient accounts' files. Assists Utilization Review in monitoring patient benefits. Assists the Business Office Manager in reviewing and selecting of accounts to be placed with outside collection agencies.

Requirements:

• High School Diploma or Equivalent

• 2 years of medical collections experience preferred

• Good verbal and written communication skills

• Knowledge of computers with experience in windows-based systems and Microsoft Office

• Experience with medical practice billing software necessary

• Knowledge of CPT and ICD-10 coding and electronic billing necessary

• Ability to communicate effectively with center management, center staff, patients, their families, the physicians and their staff

• Ability to read, write and speak the English language

• Ability to handle frequent interruptions that result in having to re-evaluate priorities

• Proficient in medical terminology

• Detail oriented