Collections Specialist

EOE Statement The Reybold Group is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Position Collections Specialist Exempt/Non-Exempt Non-Exempt Full-Time/Part-Time Full-Time Location Accounting Description

Reybold is a a Construction and Property Management Company that has several Residential and Commercial Properties throughout Delaware that is a seeking a Collections Specialist who is responsible for contacting former tenants regarding unpaid balances previously written off as bad debt; persuading them to pay the balance due to avoid litigation.

Essential Duties and Responsibilities

• Locating former tenants

• Making telephone calls

• Composing/sending letters

• Tracking tenant payments

• Cross-referencing skip data

• Complying with fair debt collections rules/laws

• Independently accessing tenant and property-level data and updating the general ledger

Education and/or Experience Qualifications

• Working knowledge of the Tenant Landlord Code and appropriate application of its provisions.

• Computer literate with proficiency in Microsoft Outlook, Word, and Excel.

• Minimum of 1 year experience with credit and collections

• Minimum of 1 year experience using Microsoft Office products

• High school diploma or equivalent

• Formal training in Landlord Tenant Code and related topics is a plus

Competencies

• Strong persuasive power

• Excellent negotiation skills

• Excellent oral, written, and interpersonal communication skills.

• Must possess quick thinking skills

• Ability to remain calm under pressure

• Ability to handle confrontation appropriately and professionally

Physical Demands

• Ability to sit at a desk while using a computer and phone for extended periods of time

Work Environment

• Quiet office environment

• Reybold in an Equal Opportunity Employer*

Position Requirements

Education and/or Experience Qualifications

• Working knowledge of the Tenant Landlord Code and appropriate application of its provisions.

• Computer literate with proficiency in Microsoft Outlook, Word, and Excel.

• Minimum of 1 year experience with credit and collections

• Minimum of 1 year experience using Microsoft Office products

• High school diploma or equivalent

• Formal training in Landlord Tenant Code and related topics is a plus

Competencies

• Strong persuasive power

• Excellent negotiation skills

• Excellent oral, written, and interpersonal communication skills.

• Must possess quick thinking skills

• Ability to remain calm under pressure

• Ability to handle confrontation appropriately and professionally

Physical Demands

• Ability to sit at a desk while using a computer and phone for extended periods of time

Work Environment

• Quiet office environment

• Reybold in an Equal Opportunity Employer*

Hiring Manager(s)