Collections Specialist

Come Be Part of a Mission that Matters!

Neogen's Credit and Accounts Receivable department is looking for an experienced Collection Specialist to monitor past due accounts and take necessary action to collect through email and phone communication while focusing on customer retention as well as capable of handling 35-50 accounts per day.

Essential Duties and Responsibilities:

• Monitor past due accounts and take necessary action to collect through email and phone communication.

• Maintain customer contact notes.

• Follow up with customers on broken payment arrangements.

• Contact customers regarding deductions. Follow up on unresolved deductions.

• Reconcile customer's accounts and answer questions regarding payment application.

• Interact with Customer Service and Sales to resolve customer discrepancies.

• Prepare and participate in monthly Accounts Receivable Reviews with Sales Directors and Accounting Manager.

• Assist the sales staff and management with account information as requested.

• Additional duties as assigned by Supervisor

Education and Experience

• High School diploma

• 1 year of related accounting experience, preferably with emphasis on accounts receivable and collections

• Customer Service Experience

WHO IS NEOGEN:

From farm to fork, we offer solutions to enhance the quality, quantity and safety of the global food supply. Our food safety diagnostics are used within farming operations to the production facilities of most of the world's best-known food companies. Neogen's solutions are critical to the health and well-being of our customers' operations - and in turn their consumers. What we do matters!

Neogen's culture combines stability with a deep believe in providing professional and personal growth. Our Pillars of Trust - the principles which guide our everyday decision-making, include Openness, Honesty, Credibility, Respect, and Service. It's the belief in these characteristics that provide a consistent, happy and healthy work environment for our employees.